Accommodation, Travel, and Facilities Set-up Services Support Workers
(NOC 6721)
in All Sales and ServiceAccommodation, travel and facilities set-up services support workers carry hotel guests' luggage and take guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships. They clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and furnishings, commercial displays, exhibits, equipment and booths in facilities and businesses. They work for hotels, conference centres, retail companies, passenger transport companies and throughout the private and public sectors.
Job Outlook
Undetermined
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Compared to: All Sales and Service
This is not a large occupation in Nova Scotia so job opportunities may not be that frequent. With a moderate percent of workers being 55 years of age and older, retirements are expected to contribute somewhat to employment opportunities over the coming years. Support Workers in Accommodation, Travel, and Amusement Services may either be working full-time or part-time hours.
The median employment income for 28% of Support Workers in Accommodation, Travel, and Amusement Services who worked full-time, year-round in 2015 was $51,022. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)
Hourly Pay
N/A
MinimumN/A
MedianN/A
MaximumAnnual Pay
$3,599
Minimum$17,441
Median$57,738
MaximumCompared to: All Sales and Service
Hourly Pay
$12.55
Minimum$18.36
Median$22.50
MaximumAnnual Pay
$2,949
Minimum$16,629
Median$45,086
MaximumAbout the job
Nature of work
Accommodation, travel and facilities set-up services support workers carry hotel guests' luggage and take guests to their rooms, carry travellers' luggage at airports, in railway stations and aboard ships. They clean and maintain public areas and passengers' rooms aboard ships and trains, and set up rooms and furnishings, commercial displays, exhibits, equipment and booths in facilities and businesses. They work for hotels, conference centres, retail companies, passenger transport companies and throughout the private and public sectors.
Job duties
Guest services attendants:
- Carry luggage for hotel guests and take guests to their rooms.
- Check rooms to make sure they are in order.
- Offer information about features of rooms, services of hotel and points of interest.
- Help guests with special needs.
- Take care of group arrivals and departures.
- Collect and deliver items and messages for guests.
- Handle guest complaints and requests and maintain luggage storage areas.
Baggage porters:
- Deliver travellers' luggage at railway stations and airports by hand or hand truck and arrange ground transportation.
Ship attendants:
- Serve food and drinks, clean cabins, make beds, and wash dishes.
- Carry luggage for passengers on ships.
Train service attendants:
- Set and clear tables in dining cars, serve food and drinks, clean sleeping cars and maintain washroom supplies.
- Make Sure customers are comfortable.
Facilities workers:
- Set-up, install, move and take down temporary partitions and furnishings.
- Build, rotate and take down window displays, showcases and signage according to floor plans or instructions.
- Help with installation of audiovisual equipment and help in resolving problems during use.
- May make minor repairs on installations and do routine maintenance of audiovisual equipment.
Sample job titles
- baggage handler
- baggage porter
- banquet porter
- bellhop
- dsiplay installer
- facilities porter
- hotel doorkeeper
- hotel guest services attendant
- luggage attendant
- redcap
- room porter
- train service attendant
Skills
You should have good health, physical stamina, and manual dexterity. You must also be able to work on your own and carry out instructions given by a supervisor.
Job requirements
- Some high school education may be required.
Other considerations
These jobs tends to be seasonal, with employment levels peaking in the summer months. Workers are often expected to work evenings, weekends, and holidays.
By the numbers
Quick look
employed in 2016
employed full-time
self employed
median age
Compared to: All Sales and Service
employed in 2016
employed full-time
self employed
median age
Where will I likely work?
Halifax
Cape Breton
Annapolis Valley
North Shore
Southern
Compared to: All NS Occupations
Halifax
North Shore
Annapolis Valley
Cape Breton
Southern
Top Industries of Employment
Transportation and warehousing
Retail trade
Accommodation and food services
Administrative and support, waste management and remediation services
Educational services
What is the age of Employment?
15-24
55-64
45-54
35-44
25-34
Compared to: All Sales and Service
15-24
45-54
25-34
55-64
35-44
Top levels of education
College Diploma
$21,809 median annual incomeHigh school
$16,177 median annual incomeBachelor
$13,269 median annual incomeLess than high school
N/AMaster
N/ACompared to: All Sales and Service
High school
$15,705 median annual incomeLess than high school
$9,866 median annual incomeCollege Diploma
$20,644 median annual incomeBachelor
$21,262 median annual incomeApprenticeship
$21,234 median annual incomeEducation & training
Adult High School Siploma or Equivalent
High School ProgramThe Nova Scotia School for Adult Learning (NSSAL) administers, coordinates, and supports the development and delivery of adult education programs through learning partners in Nova Scotia. Our learning partners include the Nova Scotia Community College, Adult High Schools, Université Sainte-Anne, and community-based learning organizations that offer tuition-free programming across the province. NSSAL offers clear, accessible pathways from adult basic education to a high school credential or GED, empowering Nova Scotians to achieve their learning and employment goals.
Institutions providing this program
Various, NS
Various, NS
Employment requirements & contacts
No regulating bodies were found under this occupation profile
Contacts
Additional resources
There are no additional resources for this occupation.