Home Support, Housekeepers, and Related Workers

(NOC 4412)

in All Education, Law, Government, Social and Community Services

Home support workers provide personal care and companionship for seniors, persons with disabilities, and convalescent clients. Care is provided within the client's residence, in which the home support worker may also live. They work for home care and support agencies, private households, or they may be self-employed. Housekeepers perform housekeeping and other home management duties in private households and other non-institutional, residential settings.

Job Outlook

Good

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  • Estimate Decline slightly employment change, 2019-2021
  • Estimate 165 openings due to growth and retirements, 2018-2020
  • Estimate High rate of unemployment in 2019

Compared to: All Education, Law, Government, Social and Community Services

  • Estimate 770 employment change, 2019-2021
  • Estimate 4115 openings due to growth and retirements, 2018-2020
  • Estimate rate of unemployment not available for these occupation.

Many home support workers were laid off or unemployed during the first wave of COVID-19 cases. Some of those providing nonessential services to clients opted to reduce or suspend visits to limit the spread of the virus to vulnerable individuals. Some home support workers contracted COVID-19 in the performance of their duties, leading to a shortage of workers to serve the needs of clientele. The requirements of heightened sanitization and physical distancing have altered the tasks performed by home support workers somewhat.

Prospects for home support workers are good. There are generally many job openings relative to the number employed in this occupation. The aging population and the growing preference for home delivery of health services has increased demand for home support workers overall.

The median employment income for the 38% of Home Support Workers, Housekeepers, and Related Workers who worked full-time, year-round in 2015 was $35,893. Across all occupations in Nova Scotia, the 59% of those who worked full-time, year-round had a median employment income of $43,600. (Source: 2016 Census)

Hourly Pay

$12.95

Minimum

$17.93

Median

$21.00

Maximum

Annual Pay

$4,866

Minimum

$21,303

Median

$42,294

Maximum

Compared to: All Education, Law, Government, Social and Community Services

Hourly Pay

$14.74

Minimum

$33.28

Median

$46.76

Maximum

Annual Pay

$5,616

Minimum

$44,335

Median

$92,599

Maximum

About the job

Nature of work

Home support workers provide personal care and companionship for seniors, persons with disabilities, and convalescent clients. Care is provided within the client's residence, in which the home support worker may also live. They work for home care and support agencies, private households, or they may be self-employed. Housekeepers perform housekeeping and other home management duties in private households and other non-institutional, residential settings.

Job duties

Home support workers:

  • Provide care and companionship for individuals and families during periods of incapacitation, recovery, or family disruption.
  • Administer bedside and personal care to clients like aid in bathing, personal hygiene, and dressing and undressing.
  • Plan and prepare meals and special diets, and feed or help feed clients.
  • May do routine health-related duties like changing non-sterile dressings, helping administering medications and collecting specimens under the general direction of home care agency supervisor or nurse.
  • May perform routine housekeeping duties like laundry, washing dishes and making beds.

Housekeepers:

  • Perform housekeeping and other home management duties under general direction of employer.
  • Plan and prepare meals independently or with employer and may serve meals.
  • May care for children.

Sample job titles

  • doula
  • home health care worker
  • home support worker
  • home-care worker
  • housekeeper
  • live-in caregiver - persons with disabilities
  • personal care aide - home care
  • personal care attendant - home care
  • respite worker - home support
  • visiting homemaker

Skills

You should have good interpersonal skills and a desire to help others. Patience and the ability to handle stressful situations may be needed. You must be efficient, yet sensitive to the needs of clients.

Job requirements

  • Some high school education is usually required.
  • College or other courses in home support may be required.
  • First aid certification may be required.
  • Completion of a training program in care of the elderly, care of persons with disabilities, convalescent care or in a related field may be required.

Other considerations

Employment opportunities are often part-time or casual, with shift work required. People in these jobs may be required to work in various locations over the period of a day. Home management experience may be required. There is mobility among the jobs in this group.

By the numbers

Quick look

3,380

employed in 2016

61.7%

employed full-time

9.0%

self employed

89.6%
Icons/female Created with Sketch.
10.4%
Icons/male Created with Sketch.
50.1

median age

Compared to: All Education, Law, Government, Social and Community Services

55,420

employed in 2016

76.4%

employed full-time

6.6%

self employed

64.0%
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36%
Icons/male Created with Sketch.
43.5

median age

Where will I likely work?

36.8%

Halifax

20.1%

North Shore

17.0%

Cape Breton

13.9%

Annapolis Valley

12.3%

Southern

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

78.7%

Health care and social assistance

12.7%

Other services (except public administration)

2.2%

Public administration

1.1%

Retail trade

0.9%

Administrative and support, waste management and remediation services

What is the age of Employment?

26.0%

55-64

24.0%

45-54

17.0%

35-44

15.0%

25-34

10.0%

65+

7.0%

15-24

Compared to: All Education, Law, Government, Social and Community Services

24.2%

35-44

22.7%

45-54

21.4%

25-34

17.2%

55-64

8.4%

15-24

Top levels of education

35.2%

College Diploma

$26,132 median annual income
23.7%

High school

$17,353 median annual income
13.5%

Less than high school

$14,733 median annual income
12.4%

Trade Certification

$30,261 median annual income
11.7%

Bachelor

$24,249 median annual income

Compared to: All Education, Law, Government, Social and Community Services

28.9%

Bachelor

$45,929 median annual income
21.2%

College Diploma

$35,398 median annual income
16.8%

Master

$71,043 median annual income
14.6%

High school

$29,055 median annual income
4.6%

Doctorate

$100,443 median annual income

Education & training

Adult High School Diploma or Equivalent

High School Program

The Nova Scotia School for Adult Learning (NSSAL) administers, coordinates, and supports the development and delivery of adult education programs through learning partners in Nova Scotia. Our learning partners include the Nova Scotia Community College, Adult High Schools, Université Sainte-Anne, and community-based learning organizations that offer tuition-free programming across the province. NSSAL offers clear, accessible pathways from adult basic education to a high school credential or GED, empowering Nova Scotians to achieve their learning and employment goals.

Institutions providing this program

Universite Sainte-Anne

Pointe-de-l'Église, NS

Nova Scotia Community College - Adult Learning

Various, NS

Adult High Schools

Various, NS

Community Learning Organizations

Various, NS

Human Services

College, Trades, or University Program

These programs focus on the general study and provision of human and social services to individuals and communities and prepare students to work in public and private human services agencies and organizations. They include courses in the social sciences, psychology, principles of social service, human services policy, planning and evaluation, social services law and administration, and applications to particular issues, services, localities, and populations.

Institutions providing this program

Nova Scotia Community College - Cumberland Campus

Springhill, NS

Nova Scotia Community College - Burridge Campus

Yarmouth, NS

Nova Scotia Community College - Kingstec Campus

Kentville, NS

Nova Scotia Community College - Pictou Campus & School of Fisheries

Stellarton, NS

Nova Scotia Community College - Strait Area Campus & Nautical Institute

Port Hawkesbury, NS

Nova Scotia Community College - Marconi Campus

Sydney, NS

Nova Scotia Community College - Truro Campus

Truro, NS

Nova Scotia Community College - Ivany Campus

Dartmouth, NS

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Health Association of Nova Scotia
Bedford, NS

Additional resources

There are no additional resources for this occupation.