Accommodation Service Managers

(NOC 0632)

in All Management

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation business or of a department within such a company. They work for hotels, motels, resorts, student residences and other accommodation businesses, or they may be self-employed.

Job Outlook

average

Read more

  • Estimate Moderate growth employment change, 2021-2023
  • Estimate 580 openings due to growth and retirements, 2021-2023
  • Estimate High rate of unemployment in 2022

Compared to: All Management

  • Estimate 2445 employment change, 2021-2023
  • Estimate 5900 openings due to growth and retirements, 2021-2023
  • Estimate rate of unemployment not available for these occupation.

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to grow significantly over the next few years, which will provide additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Accommodation Service Managers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions. With employment conditions being somewhat seasonal, periods of downtime or layoff throughout the year affect some workers.

The median employment income for 38% of Accommodation Service Managers who worked full-time, year-round in 2015 was $45,455. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$12.95

Minimum

$22.50

Median

$60.10

Maximum

Annual Pay

$2,152

Minimum

$23,819

Median

$92,066

Maximum

Compared to: All Management

Hourly Pay

$16.70

Minimum

$45.17

Median

$58.17

Maximum

Annual Pay

$10,632

Minimum

$55,002

Median

$124,014

Maximum

About the job

Nature of work

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation business or of a department within such a company. They work for hotels, motels, resorts, student residences and other accommodation businesses, or they may be self-employed.

Job duties

Accommodation service managers:

  • Develop, implement and evaluate policies and procedures for the operation of the department or organization.
  • Prepare budgets and monitor revenues and expenses.
  • Participate in the development of pricing and promotional strategies.
  • Negotiate with suppliers for the delivery of materials and supplies.
  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions.
  • Recruit and supervise staff, oversee training and set work schedules.
  • Settle customer complaints.

Sample job titles

  • accommodations manager
  • campground manager
  • front desk manager
  • hotel manager
  • innkeeper
  • motel manager
  • reservations manager
  • resort manager
  • university residence manager
  • youth hostel manager

Skills

  • You need good organizational and managerial skills. An ability to work under pressure is important. You must be decisive. You need to work well with others. Effective spoken and written communication skills are important.

Job requirements

  • A university degree or college diploma in hotel management or other related discipline is usually necessary for managers employed by hotel chains or large accommodation businesses.

Other considerations

  • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.

By the numbers

Quick look

990

employed in 2016

79.3%

employed full-time

32.8%

self employed

64.6%
Icons/female Created with Sketch.
35.4%
Icons/male Created with Sketch.
52.5

median age

Compared to: All Management

44,250

employed in 2016

91.2%

employed full-time

18.9%

self employed

40.5%
Icons/female Created with Sketch.
59.5%
Icons/male Created with Sketch.
48.7

median age

Where will I likely work?

35.7%

Halifax

$34,429 median annual income
20.6%

Cape Breton

$20,306 median annual income
17.1%

North Shore

$14,080 median annual income
15.1%

Southern

$16,384 median annual income
11.6%

Annapolis Valley

$32,299 median annual income

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

81.3%

Accommodation and food services

8.0%

Health care and social assistance

3.3%

Arts, entertainment and recreation

2.0%

Real estate and rental and leasing

1.3%

Agriculture, forestry, fishing and hunting

What is the age of Employment?

23.0%

45-54

22.0%

65+

22.0%

55-64

16.0%

35-44

12.0%

25-34

6.0%

15-24

Compared to: All Management

30.7%

45-54

23.1%

35-44

21.7%

55-64

14.0%

25-34

7.8%

65+

Top levels of education

28.8%

High school

$18,225 median annual income
22.2%

College Diploma

$22,660 median annual income
20.7%

Bachelor

$41,414 median annual income
8.6%

Trade Certification

$20,852 median annual income
7.1%

Less than high school

$13,862 median annual income

Compared to: All Management

27.2%

Bachelor

$71,875 median annual income
23.8%

High school

$42,294 median annual income
20.4%

College Diploma

$50,256 median annual income
9.1%

Master

$93,261 median annual income
7.2%

Trade Certification

$44,396 median annual income

Education & training

Hospitality Administration/Management

College or University Program

These programs prepare students to serve as general managers and directors of hospitality operations on a system-wide basis, including both travel arrangements and promotion and the provision of traveller facilities. These include courses in principles of operations in the travel and tourism, hotel and lodging facilities, food services, and recreation facilities industries, hospitality marketing strategies, hospitality planning, management and coordination of franchise and unit operations, business management, accounting and financial management, hospitality transportation and logistics, and hospitality industry policies and regulations.

Institutions providing this program

Mount Saint Vincent University

Halifax, NS

Cape Breton University

Sydney, NS

Nova Scotia Community College

Various, NS

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Acadia Entrepreneurship Centre
Various, NS
Canadian Institute of Management - Maritimes
Various, NS
Nova Scotia Tourism Talent
Halifax, NS
Nova Scotia Tourism Human Resource Sector Council
Halifax, NS
Tourism Industry Association of Nova Scotia
Halifax, NS

Additional resources