Employment Insurance, Immigration, Border Services, and Revenue Officers

(NOC 1228)

in All Business, Finance, and Administration

This group includes government officers who administer and enforce laws and regulations related to immigration, customs, border crossing, tax revenue, employment insurance, and other government benefit services. They are employed by government agencies.

Job Outlook

Average

Read more

  • Estimate Strong growth employment change, 2017-2019
  • Estimate 135 openings due to growth and retirements, 2017-2019
  • Estimate Moderate rate of unemployment in 2016

Compared to: All Business, Finance, and Administration

  • Estimate Moderate growth employment change, 2017-2019
  • Estimate 6600 openings due to growth and retirements, 2017-2019
  • Estimate Low rate of unemployment in 2016

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to grow significantly over the next few years, which will provide additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Employment Insurance, Immigration, Border Services, and Revenue Officers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions. With employment conditions being somewhat seasonal, periods of downtime or layoff throughout the year affect some workers. Also, a fair portion of the workforce is self-employed, so having the option to "work for yourself" may appeal to some individuals’ interests/motivations.

The median employment income for 67% of Employment Insurance, Immigration, Border Services, and Revenue Officers who worked full-time, year-round in 2015 was $57,623. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$19.70

Minimum

$27.00

Median

$39.50

Maximum

Annual Pay

$18,416

Minimum

$54,817

Median

$83,858

Maximum

Compared to: All Business, Finance, and Administration

Hourly Pay

$13.00

Minimum

$21.03

Median

$35.90

Maximum

Annual Pay

$6,754

Minimum

$36,515

Median

$70,271

Maximum

About the job

Nature of work

This group includes government officers who administer and enforce laws and regulations related to immigration, customs, border crossing, tax revenue, employment insurance, and other government benefit services. They are employed by government agencies.

Job duties

Employment insurance officers perform some or all of the following duties:

  • Determine the eligibility of persons applying for employment insurance benefits.
  • Ascertain the facts on such issues as reasons for loss of employment and availability for work.
  • Monitor the payments of benefits throughout the duration of a claim and investigate claimants when there appears to be fraud or abuse.

Immigration officers perform some or all of the following duties:

  • Determine admissibility of persons seeking entry into Canada by examining documents and conducting interviews.
  • Grant landed-immigrant status, admit persons, or order detention or deportation.
  • Locate and apprehend persons presumed to be infringing on immigration laws.
  • Assist in the removal of deported people by seeking authorization from receiving countries and securing necessary travel documents.
  • Appear as a witness in cases related to immigration appeals.

Border services officers and customs inspectors perform some or all of the following duties:

  • Question persons at border points to determine the admissibility of goods and assess duty.
  • Inspect baggage to detect undeclared merchandise, or contraband.
  • Inform manufacturers and shippers of customs and laws and procedures.
  • Observe fabrication of articles affected by customs laws and conduct appraisals.
  • Board carriers arriving from foreign countries to determine nature of cargo to ensure compliance with customs and commerce laws.
  • Inspect goods imported by mail.
  • May arrest and detain individuals suspected of having committed a criminal offence under the Customs Act or certain other designated Criminal Code offences until police intervention is possible.

Excise tax revenue officers perform some or all of the following duties:

  • Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud.
  • Examine accounting systems and internal controls of organizations.
  • Provide advice on reporting and evaluation methods for goods subject to taxation.
  • Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.

Sample job titles

  • appeal officer - taxation
  • audit reviewer - taxation
  • border services officer
  • customs officer
  • employment insurance agent
  • immigration officer
  • revenue officer
  • tax collection officer
  • tax investigator
  • taxation officer
  • tax collector

Skills

To work in this field, you need excellent organizational and verbal communication skills. You will need to analyze detailed information and prepare budgets. You must have initiative, be willing to accept new ideas, and be comfortable making decisions. You will need to keep up to date with changes in office software and computing systems.

Job requirements

  • A bachelor's degree or college diploma is usually required.
  • Completion of specialized government training is required.

Other considerations

Typical of most government jobs, there are no significant seasonal patterns of unemployment in these jobs and people tend to work for the full year. Several years of related administrative or regulatory experience may be required. Progression to managerial positions in these fields is possible with experience.

By the numbers

Quick look

690

employed in 2016

98.8%

employed full-time

0.0%

self employed

74.0%
Icons/female Created with Sketch.
26%
Icons/male Created with Sketch.
48.2

median age

Compared to: All Business, Finance, and Administration

63,775

employed in 2016

81.3%

employed full-time

6.6%

self employed

73.4%
Icons/female Created with Sketch.
26.6%
Icons/male Created with Sketch.
47.9

median age

Where will I likely work?

45.0%

Halifax

42.6%

Cape Breton

4.7%

Northern

4.1%

Southern

3.0%

Annapolis Valley

Compared to: All NS Occupations

47.0%

Halifax

15.6%

Northern

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

98.6%

Public Administration

1.4%

Management, Admin & Other Support

What is the age of Employment?

27.0%

45-54

25.0%

35-44

22.3%

55-64

18.2%

25-34

4.1%

15-24

3.4%

65+

Compared to: All Business, Finance, and Administration

36.5%

45-54

28.0%

55-64

18.6%

35-44

10.7%

65+

6.0%

25-34

Top levels of education

35.2%

College certificate or diploma

$48,422 median annual income
33.9%

Bachelor's degree

$53,669 median annual income
16.4%

High school

N/A
4.8%

University certificate or diploma

N/A
3.6%

University advanced certificate or diploma

N/A

Compared to: All Business, Finance, and Administration

34.4%

College certificate or diploma

$33,837 median annual income
23.7%

High school

$30,074 median annual income
22.9%

Bachelor's degree

$39,473 median annual income
5.8%

Trades certificate

$32,871 median annual income
4.7%

Less than high school

$23,775 median annual income

Education & training

Business administration and management - General

This program may be offered at the college, trades, or university level.

This instructional program class comprises any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.

Institutions providing this program

Maritime Business College - Dartmouth

45 Ochterloney Street, Suite 100

Dartmouth, NS B2Y 2N6

(902) 463-6700

Eastern College - Halifax

6940 Mumford Road, Suite 111

Halifax, NS B3L 0B7

(902) 423-3933

Success College

800 Sackville Drive

Lower Sackville, NS B4E 1R8

(902) 865-8283

Academy of Learning - Halifax

6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre

Halifax, NS B3L 4P1

(902) 455-3395

Acadia University

15 University Avenue

Wolfville, NS B4P 2R6

(902) 542-2201

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Mount Saint Vincent University

166 Bedford Highway

Halifax, NS B3M 2J6

(902) 457-6117

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

St. Francis Xavier University

PO Box 5000

Antigonish, NS B2G 2W5

(902) 867-2219

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Cape Breton University

PO Box 5300 1250 Grand Lake Road

Sydney, NS B1P 6L2

(888) 959-9995

Nova Scotia Community College - Cumberland Campus

PO Box 550, 1 Main Street

Springhill, NS B0M 1X0

(902) 597-3737

Nova Scotia Community College - Burridge Campus

372 Pleasant Street

Yarmouth, NS B5A 2L2

(902) 742-3501

Nova Scotia Community College - Kingstec Campus

236 Belcher Street

Kentville, NS B4N 0A6

(902) 678-7341

Nova Scotia Community College - Lunenburg Campus

75 High Street

Bridgewater, NS B4V 1V8

(902) 543-4608

Nova Scotia Community College - Pictou Campus & School of Fisheries

PO Box 820, 39 Acadia Avenue

Stellarton, NS B0K 1S0

(902) 752-2002

Nova Scotia Community College - Strait Area Campus & Nautical Institute

226 Reeves Street

Port Hawkesbury, NS B9A 2A2

(902) 625-2380

Nova Scotia Community College - Marconi Campus

PO Box 1042, 1240 Grand Lake Road

Sydney, NS B1P 6J7

(902) 563-2450

Nova Scotia Community College - Truro Campus

36 Arthur Street

Truro, NS B2N 1X5

(902) 893-5385

Nova Scotia Community College - Waterfront Campus & Aviation Institute

80 Mawiomi Place

Dartmouth, NS B2Y 0A5

(902) 491-1100

Nova Scotia Community College - Online Learning

Unit 37, 115 Chain Lake Drive

Halifax, NS B3S 1B3

(877) 491-6774

Business administration, management and operations - Other

This program may be offered at the college, trades, or university level.

This instructional program class comprises any program not listed above that relates to Business Administration, Management and Operations.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Business/commerce - General

This program may be offered at the college, trades, or university level.

This instructional program class comprises any program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. The program prepares individuals to apply business principles and techniques in various occupational settings.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

University of King's College

6350 Coburg Road

Halifax, NS B3H 2A1

(902) 422-1271

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Cape Breton University

PO Box 5300 1250 Grand Lake Road

Sydney, NS B1P 6L2

(888) 959-9995

French language and literature (Canada) - General

This program is typically offered at the college or university level.

This instructional program class comprises any general program that focuses on the French language, including its history, structure and related communications skills; and the literature and culture of French-speaking peoples.

Institutions providing this program

Acadia University

15 University Avenue

Wolfville, NS B4P 2R6

(902) 542-2201

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

University of King's College

6350 Coburg Road

Halifax, NS B3H 2A1

(902) 422-1271

Mount Saint Vincent University

166 Bedford Highway

Halifax, NS B3M 2J6

(902) 457-6117

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

St. Francis Xavier University

PO Box 5000

Antigonish, NS B2G 2W5

(902) 867-2219

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Cape Breton University

PO Box 5300 1250 Grand Lake Road

Sydney, NS B1P 6L2

(888) 959-9995

International public policy analysis

This program is typically offered at the university level.

This instructional program class comprises any program that focuses on the systematic analysis of public policy issues related to relationships among nations and among governments and non-governmental entities. These programs include courses in international politics, governance, financial policy, and security affairs; globalization; economic and social policies of developing nations; and applications to specific public policy topics such as labour and employment, immigration, and human rights.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Public Service Commission of Canada - Atlantic
1505 Barrington Street, Suite 1525, Maritime Centre
Halifax, NS B3J 3Y6
Tel: (877) 998-7979
Fax: (888) 457-5333

Additional resources

There are no additional resources for this occupation.

Job postings

There are currently no job postings for this occupation.