Employment Insurance, Immigration, Border Services, and Revenue Officers

(NOC 1228)

in All Business, Finance, and Administration

This group includes government officers who administer and enforce laws and regulations related to immigration, customs, border crossing, tax revenue, employment insurance, and other government benefit services. They work for government agencies.

Job Outlook

average

Read more

  • Estimate Decline employment change, 2021-2023
  • Estimate 125 openings due to growth and retirements, 2021-2023
  • Estimate Moderate rate of unemployment in 2022

Compared to: All Business, Finance, and Administration

  • Estimate 3555 employment change, 2021-2023
  • Estimate 9370 openings due to growth and retirements, 2021-2023
  • Estimate rate of unemployment not available for these occupation.

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia, with employment around 1,500. The number employed in this occupation is expected to decline slightly over the next few years, which may affect the number of new opportunities available. With a moderate percent of workers being 55 years of age and older, retirements are expected to contribute somewhat to employment opportunities over the coming years. Employment Insurance, Immigration, Border Services, and Revenue Officers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions. With employment conditions being somewhat seasonal, periods of downtime or layoff throughout the year affect some workers. Also, a large percentage of the workforce is self-employed which should be an important consideration for those thinking about employment in the occupation.

Hourly Pay

$22.00

Minimum

$30.77

Median

$47.80

Maximum

Annual Pay

$18,416

Minimum

$54,817

Median

$83,858

Maximum

Compared to: All Business, Finance, and Administration

Hourly Pay

$15.00

Minimum

$23.00

Median

$38.50

Maximum

Annual Pay

$6,754

Minimum

$36,515

Median

$70,271

Maximum

About the job

Nature of work

This group includes government officers who administer and enforce laws and regulations related to immigration, customs, border crossing, tax revenue, employment insurance, and other government benefit services. They work for government agencies.

Job duties

Employment insurance officers:

  • Determine the eligibility of persons applying for employment insurance benefits.
  • Discover the facts like reasons for loss of employment and availability for work.
  • Monitor the payments of benefits throughout the duration of a claim and investigate claimants when there appears to be fraud or abuse.

Immigration officers:

  • Determine admissibility of persons seeking entry into Canada by examining documents and conducting interviews.
  • Grant landed-immigrant status, admit persons, or order detention or deportation.
  • Locate and detain persons believed to be disobeying immigration laws.
  • Help remove deported people by seeking approval from receiving countries and getting necessary travel documents.
  • Appear as a witness in cases related to immigration appeals.

Border services officers and customs inspectors:

  • Question persons at border points to determine the admissibility of goods and assess duty.
  • Inspect baggage to find undeclared merchandise, or contraband.
  • Inform manufacturers and shippers of customs and laws and procedures.
  • Monitor production of articles affected by customs laws and conduct appraisals.
  • Board carriers arriving from foreign countries to determine nature of cargo to make sure it meets with customs and commerce laws.
  • Inspect goods imported by mail.
  • May arrest and detain individuals suspected of committing a criminal offence under the Customs Act or certain other designated Criminal Code offences until police intervention is possible.

Excise tax revenue officers:

  • Audit accounting records to determine income, exemptions, payable taxes, compliance with reporting regulations and existence of fraud.
  • Examine accounting systems and internal controls of organizations.
  • Provide advice on reporting and evaluation methods for goods subject to taxation.
  • Prepare briefs and assist in searching and seizing records, and in preparing charges for court cases.

Sample job titles

  • appeal officer - taxation
  • audit reviewer - taxation
  • border services officer
  • customs officer
  • employment insurance agent
  • immigration officer
  • revenue officer
  • tax collection officer
  • tax collector
  • tax investigator
  • taxation officer

Skills

  • You need excellent organizational and spoken communication skills. You will need to analyze detailed information and prepare budgets. You must have initiative, be willing to accept new ideas, and be comfortable making decisions. You will need to keep up to date with changes in office software and computing systems.

Job requirements

  • A bachelor's degree or college diploma is usually required.
  • Specialized government training is required.

Other considerations

  • There are no significant seasonal patterns of unemployment in these jobs and people tend to work for the full year. Several years of related administrative or regulatory experience may be required. Movement to managerial positions in these fields is possible with experience.

By the numbers

Quick look

845

employed in 2016

97.6%

employed full-time

0.0%

self employed

73.8%
Icons/female Created with Sketch.
26.2%
Icons/male Created with Sketch.
48.2

median age

Compared to: All Business, Finance, and Administration

63,775

employed in 2016

78.4%

employed full-time

6.6%

self employed

73.4%
Icons/female Created with Sketch.
26.6%
Icons/male Created with Sketch.
47.9

median age

Where will I likely work?

45.2%

Halifax

$61,019 median annual income
42.9%

Cape Breton

$50,057 median annual income
4.8%

North Shore

$50,869 median annual income
4.2%

Southern

N/A
3.0%

Annapolis Valley

N/A

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

100.0%

Public administration

What is the age of Employment?

29.0%

45-54

27.0%

35-44

24.0%

55-64

15.0%

25-34

3.0%

65+

1.0%

15-24

Compared to: All Business, Finance, and Administration

26.3%

45-54

22.6%

55-64

19.4%

35-44

16.7%

25-34

7.5%

65+

Top levels of education

34.3%

College Diploma

$54,769 median annual income
33.7%

Bachelor

$57,617 median annual income
16.6%

High school

$50,100 median annual income
4.7%

Diploma Below Bachelor

$54,505 median annual income
3.6%

Diploma Above Bachelor

N/A

Compared to: All Business, Finance, and Administration

33.8%

College Diploma

$36,304 median annual income
23.8%

High school

$32,903 median annual income
22.8%

Bachelor

$41,755 median annual income
5.8%

Trade Certification

$34,807 median annual income
4.9%

Less than high school

$23,174 median annual income

Education & training

Business Administration and Management

College, Trades, or University Program

These programs prepare students to plan, organize, direct, and control the functions and processes of a firm or organization. They include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.

Institutions providing this program

Maritime Business College

Lower Sackville, NS

Academy of Learning Career College - Halifax

Halifax, NS

Acadia University

Wolfville, NS

Dalhousie University

Halifax, NS

Mount Saint Vincent University

Halifax, NS

Universite Sainte-Anne

Pointe-de-l'Église, NS

St. Francis Xavier University

Antigonish, NS

Saint Mary's University

Halifax, NS

Cape Breton University

Sydney, NS

Dalhousie University Faculty of Agriculture

Truro, NS

Nova Scotia Community College

Various, NS

Business/Commerce

College, Trades, or University Program

These programs focus on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. They prepare students to apply business principles and techniques in various occupational settings.

Institutions providing this program

Dalhousie University

Halifax, NS

University of King's College

Halifax, NS

Universite Sainte-Anne

Pointe-de-l'Église, NS

Saint Mary's University

Halifax, NS

French Language and Literature (Canada)

College or University Program

These programs focus on the French language, including its history, structure and related communications skills, and the literature and culture of French-speaking peoples.

Institutions providing this program

Acadia University

Wolfville, NS

Dalhousie University

Halifax, NS

University of King's College

Halifax, NS

Universite Sainte-Anne

Pointe-de-l'Église, NS

St. Francis Xavier University

Antigonish, NS

Saint Mary's University

Halifax, NS

Cape Breton University

Sydney, NS

Humanities/Humanistic Studies

College or University Program

These programs focus on combined studies and research in the humanities subjects as distinguished from the social and physical sciences, emphasizing languages, literatures, art, music, philosophy and religion.

Institutions providing this program

St. Francis Xavier University

Antigonish, NS

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Public Service Commission of Canada - Atlantic
Dartmouth, NS