Other Services Supervisors

Nature of work

Other services supervisors coordinate and supervise the activities of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, sports and recreation club workers, commissionaires, security guards and other service workers. They work for service organizations throughout the public and private sectors.

Job duties

Other services supervisors:

• Coordinate, assign and review the work of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, sports and recreation club workers, commissionaires, security guards and other service workers.
• Create work schedules and procedures and coordinate activities with other work units or departments.
• Solve work problems and prepare progress and other reports.
• Hire and train staff in job duties, safety procedures and company policies.
• Request supplies and materials.
• Make sure computer systems, equipment and machinery work, and arrange for maintenance and repairs.
• Monitor quality and production levels.
• May perform the same duties as workers supervised.

Sample job titles

• campground supervisor
• clubhouse attendants supervisor
• commissionaire supervisor
• dry cleaning supervisor
• laundry supervisor
• parking lot supervisor
• security guard supervisor
• ski lift attendant supervisor
• theatre attendant supervisor
• ticket taker supervisor

Skills

• Supervisory, organizational, leadership, and effective communications skills are necessary. You must be observant, responsible, and able to enforce rules and regulations. You will need solve problems and handle the concerns of unhappy customers/clients.

Job requirements

• High school is usually required.
• College courses related to the area supervised may be necessary.
• Experience in the job supervised is usually required.
• Supervisory experience may be required.
• Certification or licensing may be necessary for some jobs in this group (i.e., supervisors of commissionaires or security guards).

Other considerations

• Annual incomes depend upon many factors, including industry, location, qualifications, and the number of staff being supervised. Movement to managerial positions is possible with training or experience.

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