Other Services Supervisors

(NOC 6316)

in All Sales and Service

Other services supervisors coordinate and supervise the activities of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, sports and recreation club workers, commissionaires, security guards and other service workers. They work for service organizations throughout the public and private sectors.

Job Outlook

Average

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  • Estimate Stable employment change, 2019-2021
  • Estimate 50 openings due to growth and retirements, 2018-2020
  • Estimate Moderate rate of unemployment in 2019

Compared to: All Sales and Service

  • Estimate -505 employment change, 2019-2021
  • Estimate 6125 openings due to growth and retirements, 2018-2020
  • Estimate rate of unemployment not available for these occupation.

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is not a large occupation in Nova Scotia so job opportunities may not be that frequent. The number employed in this occupation is expected to remain largely the same over the next few years. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Other Services Supervisors most commonly work full-time hours.

The median employment income for 61% of Other Services Supervisors who worked full-time, year-round in 2015 was $33,405. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$12.95

Minimum

$16.83

Median

$26.62

Maximum

Annual Pay

$4,714

Minimum

$29,712

Median

$67,838

Maximum

Compared to: All Sales and Service

Hourly Pay

$12.55

Minimum

$18.36

Median

$22.50

Maximum

Annual Pay

$2,949

Minimum

$16,629

Median

$45,086

Maximum

About the job

Nature of work

Other services supervisors coordinate and supervise the activities of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, sports and recreation club workers, commissionaires, security guards and other service workers. They work for service organizations throughout the public and private sectors.

Job duties

Other services supervisors:

  • Coordinate, assign and review the work of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, sports and recreation club workers, commissionaires, security guards and other service workers.
  • Create work schedules and procedures and coordinate activities with other work units or departments.
  • Solve work problems and prepare progress and other reports.
  • Hire and train staff in job duties, safety procedures and company policies.
  • Request supplies and materials.
  • Make sure computer systems, equipment and machinery work, and arrange for maintenance and repairs.
  • Monitor quality and production levels.
  • May perform the same duties as workers supervised.

Sample job titles

  • campground supervisor
  • clubhouse attendants supervisor
  • commissionaire supervisor
  • dry cleaning supervisor
  • laundry supervisor
  • parking lot supervisor
  • security guard supervisor
  • ski lift attendant supervisor
  • theatre attendant supervisor
  • ticket taker supervisor

Skills

Supervisory, organizational, leadership, and effective communications skills are necessary. You must be observant, responsible, and able to enforce rules and regulations. You will need solve problems and handle the concerns of unhappy customers/clients.

Job requirements

  • High school is usually required.
  • College courses related to the area supervised may be necessary.
  • Experience in the job supervised is usually required.
  • Supervisory experience may be required.
  • Certification or licensing may be necessary for some jobs in this group (i.e., supervisors of commissionaires or security guards).

Other considerations

Annual incomes depend upon many factors, including industry, location, qualifications, and the number of staff being supervised. Movement to managerial positions is possible with training or experience.

By the numbers

Quick look

440

employed in 2016

84.3%

employed full-time

0.0%

self employed

38.2%
Icons/female Created with Sketch.
61.8%
Icons/male Created with Sketch.
47.9

median age

Compared to: All Sales and Service

102,605

employed in 2016

56.4%

employed full-time

5.8%

self employed

60.1%
Icons/female Created with Sketch.
39.9%
Icons/male Created with Sketch.
37

median age

Where will I likely work?

63.2%

Halifax

13.8%

Cape Breton

9.2%

North Shore

9.2%

Annapolis Valley

4.6%

Southern

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

48.1%

Administrative and support, waste management and remediation services

13.0%

Arts, entertainment and recreation

9.1%

Accommodation and food services

6.5%

Other services (except public administration)

6.5%

Transportation and warehousing

What is the age of Employment?

21.0%

55-64

21.0%

25-34

17.0%

45-54

15.0%

15-24

13.0%

35-44

12.0%

65+

Compared to: All Sales and Service

30.0%

15-24

17.2%

45-54

17.2%

25-34

16.1%

55-64

13.8%

35-44

Top levels of education

34.8%

High school

$29,901 median annual income
27.0%

College Diploma

$27,079 median annual income
12.4%

Bachelor

$33,447 median annual income
12.4%

Less than high school

$27,172 median annual income
9.0%

Trade Certification

$49,669 median annual income

Compared to: All Sales and Service

39.8%

High school

$15,705 median annual income
19.7%

Less than high school

$9,866 median annual income
19.5%

College Diploma

$20,644 median annual income
9.9%

Bachelor

$21,262 median annual income
8.0%

Trade Certification

$21,234 median annual income

Education & training

Adult High School Diploma or Equivalent

High School Program

The Nova Scotia School for Adult Learning (NSSAL) administers, coordinates, and supports the development and delivery of adult education programs through learning partners in Nova Scotia. Our learning partners include the Nova Scotia Community College, Adult High Schools, Université Sainte-Anne, and community-based learning organizations that offer tuition-free programming across the province. NSSAL offers clear, accessible pathways from adult basic education to a high school credential or GED, empowering Nova Scotians to achieve their learning and employment goals.

Institutions providing this program

Universite Sainte-Anne

Pointe-de-l'Église, NS

Nova Scotia Community College - Adult Learning

Various, NS

Adult High Schools

Various, NS

Community Learning Organizations

Various, NS

Employment requirements & contacts

No regulating bodies were found under this occupation profile

No contacts were found under this occupation profile

Additional resources

There are no additional resources for this occupation.