General Office and Administrative Support Supervisors
(NOC 1211)
in All Business, Finance, and AdministrationSupervisors of general office and administrative support workers supervise and coordinate the activities of general office workers and office equipment operators. They work throughout the public and private sectors.
Job Outlook
Average
Read more
Compared to: All Business, Finance, and Administration
Hourly Pay
$15.70
Minimum$27.02
Median$40.38
MaximumAnnual Pay
$22,561
Minimum$48,294
Median$83,304
MaximumCompared to: All Business, Finance, and Administration
Hourly Pay
$15.00
Minimum$23.00
Median$38.50
MaximumAnnual Pay
$6,754
Minimum$36,515
Median$70,271
MaximumAbout the job
Nature of work
Supervisors of general office and administrative support workers supervise and coordinate the activities of general office workers and office equipment operators. They work throughout the public and private sectors.
Job duties
General office and administrative support supervisors:
- Coordinate, assign and review the work of clerks.
- Create work schedules and procedures and coordinate activities with other work units or departments.
- Solve work problems and prepare and submit progress and other reports.
- Train workers in job duties, safety procedures and company policies.
- Request supplies and materials.
- Make sure office equipment and machinery work and arrange for maintenance and repairs.
- May do the same duties as workers supervised.
Sample job titles
- clerical supervisor
- data entry supervisor
- filing clerks supervisor
- hospital admitting clerks supervisor
- operations supervisor
- personnel clerks supervisor
- records office supervisor
- registry supervisor
- switchboard operators supervisor
Skills
- Leadership, interpersonal, and communication skills are essential. You should also have initiative and be able to make decisions and solve problems.
Job requirements
- High school is required.
- A college program or courses related to the area supervised may be necessary.
- Experience in the job supervised is usually required.
Other considerations
- The duties for these supervisors are changing as new technology is introduced. Supervisors and clerks should be prepared to keep up with changing office technology and processes.
By the numbers
Quick look
employed in 2016
employed full-time
self employed
median age
Compared to: All Business, Finance, and Administration
employed in 2016
employed full-time
self employed
median age
Where will I likely work?
Halifax
$49,541 median annual incomeNorth Shore
$61,799 median annual incomeSouthern
N/ACape Breton
N/AAnnapolis Valley
N/ACompared to: All NS Occupations
Halifax
North Shore
Annapolis Valley
Cape Breton
Southern
Top Industries of Employment
Public administration
Health care and social assistance
Professional, scientific and technical services
Finance and insurance
Retail trade
What is the age of Employment?
35-44
45-54
25-34
55-64
65+
15-24
Compared to: All Business, Finance, and Administration
45-54
55-64
35-44
25-34
65+
Top levels of education
College Diploma
$40,857 median annual incomeHigh school
$55,632 median annual incomeBachelor
$59,878 median annual incomeDiploma Below Bachelor
N/AMaster
N/ACompared to: All Business, Finance, and Administration
College Diploma
$36,304 median annual incomeHigh school
$32,903 median annual incomeBachelor
$41,755 median annual incomeTrade Certification
$34,807 median annual incomeLess than high school
$23,174 median annual incomeEducation & training
Business Administration and Management
College, Trades, or University ProgramThese programs prepare students to plan, organize, direct, and control the functions and processes of a firm or organization. They include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.
Institutions providing this program
Lower Sackville, NS
Halifax, NS
Wolfville, NS
Sydney, NS
Truro, NS
Various, NS
Business/Commerce
College, Trades, or University ProgramThese programs focus on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. They prepare students to apply business principles and techniques in various occupational settings.
Institutions providing this program
High School Diploma or Equivalent
High School ProgramAdults without a high school diploma can contact the Nova Scotia School for Adult Learning (NSSAL) for tuition-free programming across the province. NSSAL oversees adult education programs in Nova Scotia. NSSAL partners with the Nova Scotia Community College, Adult High Schools, Université Sainte-Anne, and community-based learning organizations to deliver programs. NSSAL offers clear, accessible pathways from adult basic education to a high school credential or GED.
Institutions providing this program
Various, NS
Various, NS
Various, NS
Human Resources Management and Services
College or University ProgramThese programs prepare students to manage the development of human capital in organizations, and to provide related services to individuals and groups. They include courses in personnel and organization policy, human resource dynamics and flows, labour relations, sex roles, civil rights, human resources laws and regulations, motivation and compensation systems, work systems, career management, employee testing and assessment, recruitment and selection, managing employee and job training programs, and the management of human resources programs and operations.
Institutions providing this program
Halifax, NS
Sydney, NS
Wolfville, NS
Sydney, NS
Various, NS
Knowledge Management
College or University ProgramThese programs focus on the study of knowledge management in government agencies and corporations for the purpose of supporting stated organizational goals and objectives, and prepares individuals to function as information resource managers. They include courses in information technology, principles of computer and information systems, management information systems, applicable policy and regulations, and operations and personnel management.
Institutions providing this program
Logistics and Materials Management
College, Trades, or University ProgramThese programs prepare students to manage and coordinate all logistical functions in an enterprise, ranging from acquisitions to receiving and handling, through internal allocation of resources to operations units, to the handling and delivery of output. They include courses in acquisitions and purchasing, inventory control, storage and handling, just-in-time manufacturing, logistics planning, shipping and delivery management, transportation, quality control, resource estimation and allocation, and budgeting.
Institutions providing this program
Halifax, NS
Sydney, NS
Management Information Systems
College or University ProgramThese programs prepare students to provide and manage data systems and related facilities for processing and retrieving internal business information, select systems and train personnel, and respond to external data requests. They include courses in cost and accounting information systems, management control systems, personnel information systems, data storage and security, business systems networking, report preparation, computer facilities and equipment operation and maintenance, operator supervision and training, and management information systems policy and planning.
Institutions providing this program
Lower Sackville, NS
Halifax, NS
Employment requirements & contacts
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Contacts
Additional resources
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