Tourism and Amusement Services Workers

(NOC 6531, 6532, 6533)

in All Sales and Service

Tour guides escort individuals and groups on short trips and sightseeing tours of cities, historical sites, famous buildings, manufacturing plants, cathedrals and theme parks. They also provide descriptions and background information on interesting features. Travel guides escort individuals and tour groups on business and vacation trips, often acting as tour guides, as well as planning recreational activities and taking care of problems with itineraries, service, or accommodations. Tour and travel guides are employed by tour operators, resorts and other establishments or may be self-employed. Outdoor sport and recreational guides organize and conduct trips or expeditions for sports enthusiasts, adventurers, tourists and resort guests. They are employed by private companies and resorts or may be self-employed. Casino workers operate gaming tables, assist patrons using slot machines, accept keno wagers, pay out winning bets and jackpots and collect losing bets. They are employed by casinos.

Job Outlook

Undetermined

Read more

  • Estimate change in employment not available for this occupation.
  • Estimate openings due to growth and retirements not available for this occupation.
  • Estimate rate of unemployment not available for this occupation.

Compared to: All Sales and Service

  • Estimate Decline slightly employment change, 2017-2019
  • Estimate 5260 openings due to growth and retirements, 2017-2019
  • Estimate Moderate rate of unemployment in 2016

This is not a large occupation in Nova Scotia so job opportunities may not be that frequent. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Tourism and Amusement Services Workers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions. Also, a fair portion of the workforce is self-employed, so having the option to "work for yourself" may appeal to some individuals’ interests/motivations.

The median employment income for 26% of Tourism and Amusement Services Workers who worked full-time, year-round in 2015 was $34,267. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$11.00

Minimum

$13.00

Median

$22.50

Maximum

Annual Pay

$2,388

Minimum

$13,000

Median

$47,265

Maximum

Compared to: All Sales and Service

Hourly Pay

$10.70

Minimum

$12.50

Median

$21.17

Maximum

Annual Pay

$2,949

Minimum

$16,629

Median

$45,086

Maximum

About the job

Nature of work

Tour guides escort individuals and groups on short trips and sightseeing tours of cities, historical sites, famous buildings, manufacturing plants, cathedrals and theme parks. They also provide descriptions and background information on interesting features. Travel guides escort individuals and tour groups on business and vacation trips, often acting as tour guides, as well as planning recreational activities and taking care of problems with itineraries, service, or accommodations. Tour and travel guides are employed by tour operators, resorts and other establishments or may be self-employed.

Outdoor sport and recreational guides organize and conduct trips or expeditions for sports enthusiasts, adventurers, tourists and resort guests. They are employed by private companies and resorts or may be self-employed.

Casino workers operate gaming tables, assist patrons using slot machines, accept keno wagers, pay out winning bets and jackpots and collect losing bets. They are employed by casinos.

Job duties

Tour guides perform some or all of the following duties:

  • Transport or escort individuals or groups on tours of cities, waterways and industrial and other establishments.
  • Describe points of interest, answer questions and supply information.
  • Provide historical and cultural facts related to the site.
  • May collect admission fees and sell souvenirs.

Travel guides perform some or all of the following duties:

  • Escort individuals and groups on vacation and business trips.
  • Ensure that reservations for transportation and accommodations are confirmed and that prepared itineraries are met.
  • Visit and describe points of interest and plan and carry out recreational activities.
  • Resolve problems with itineraries, service and accommodations.
  • Assemble and inspect necessary equipment and supplies, such as camping gear, rafts, life jackets, fishing tackle and food.
  • Lead or escort individuals or groups and advise on safety and emergency measures, techniques and the use of equipment.
  • Provide instruction for activities such as canoeing, rafting and mountain climbing.
  • Advise on specific regulations such as hunting and fishing laws and boating regulations, follow environmental guidelines and prevent violations.
  • Provide first aid in emergency situations.

Casino workers perform some or all of the following duties:

  • Operate gaming tables and games such as roulette, blackjack, keno, baccarat and poker.
  • Explain rules of games to patrons and ensure that rules are followed.
  • Accept keno wagers and issue computerized tickets for selection.
  • Determine winners or announce winning numbers.
  • Calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports.
  • Fill slot machines with coins and assist patrons experiencing difficulties with machines.
  • Perform minor adjustments to slot machines.

Sample job titles

  • casino dealer
  • gaming table dealer
  • horseback riding guide
  • hunting and fishing guide
  • mountain guide
  • outdoor guide
  • sightseeing guide
  • ski resort host/hostess
  • tour guide
  • travel guide

Skills

For tour, travel and outdoor sport and recreational guides you should be poised, organized, tactful, and patient. Interpersonal skills and the ability to deal comfortably with strangers are important. You should be resourceful and able to handle the unexpected. Knowledge of the travel business or the specific areas of tourism in which you work will be required. Good communication skills are also necessary. Knowledge of both official languages and/or an additional language is an asset and may be required. Outdoor sport and recreational guides should also have a thorough understanding of safety requirements, environmental guidelines, and provincial regulations concerning hunting, fishing, and boating. Physical fitness and stamina are required for many outdoor sport and recreational activities. Casino workers require good vision and hearing. Manual dexterity is needed to operate gambling tables and games with cards. You will need to be methodical and comfortable with simple calculations in order to ensure that all patrons are aware of and follow the rules, and to determine winners, collect bets, pay winners, and keep reports. Good communication skills are required to explain rules and ensure that patrons follow them, as well as to resolve complaints.

Job requirements

  • Completion of high school is usually required for some jobs within this grouping.
  • On-the-job training is provided for many jobs within this grouping.
  • Knowledge of both official languages and/or an additional language may be required for some positions in this group.
  • Knowledge of a particular terrain, demonstrated ability in the guided activity and relevant licences are required for employment in this group.
  • Hot air balloon pilots require completion of 10 hours of ground school, 16 hours of pilot-in-command experience and a Balloon Pilot Licence issued by Transport Canada.
  • Certification in first aid and CPR may be required.
  • Security clearance is required for all casino workers.
  • Casino gaming licences are usually required for all casino employees.

Other considerations

Because many of these jobs are heavily influenced by tourism activity in Nova Scotia, employment levels tend to vary throughout the year and peak in the summer months. Also, general economic conditions will have an impact on the level of business and pleasure travel undertaken by Nova Scotians. Therefore, employment levels will vary from year to year in many of these jobs.

Most people in this group are either self-employed or work for a small to medium-sized business.

Progression to supervisory positions is possible with experience in all activities related to gaming.

By the numbers

Quick look

265

employed in 2016

72.0%

employed full-time

5.7%

self employed

45.2%
Icons/female Created with Sketch.
54.8%
Icons/male Created with Sketch.
46

median age

Compared to: All Sales and Service

102,605

employed in 2016

59.4%

employed full-time

6.2%

self employed

60.1%
Icons/female Created with Sketch.
39.9%
Icons/male Created with Sketch.
37

median age

Where will I likely work?

51.6%

Halifax

20.4%

Cape Breton

10.8%

Northern

9.7%

Annapolis Valley

4.3%

Southern

Compared to: All NS Occupations

47.0%

Halifax

15.6%

Northern

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

72.2%

Information, Culture & Recreation

9.3%

Transportation and Warehousing

3.7%

Fishing

3.7%

Accommodation and Food Services

3.7%

Public Administration

What is the age of Employment?

28.6%

55-64

22.1%

15-24

18.2%

45-54

16.9%

65+

10.4%

35-44

6.5%

25-34

Compared to: All Sales and Service

35.7%

25-34

28.6%

35-44

21.4%

55-64

Top levels of education

48.2%

High school

$14,039 median annual income
17.6%

Bachelor's degree

$14,004 median annual income
10.6%

Less than high school

$14,740 median annual income
10.6%

College certificate or diploma

$18,118 median annual income
8.2%

Trades certificate

N/A

Compared to: All Sales and Service

40.4%

High school

$12,982 median annual income
19.9%

College certificate or diploma

$19,514 median annual income
18.8%

Less than high school

$9,486 median annual income
10.0%

Bachelor's degree

$20,807 median annual income
8.0%

Trades certificate

$18,797 median annual income

Education & training

Adult high school/secondary diploma programs

This program is typically offered at the high school level.

This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.

Institutions providing this program

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

Nova Scotia Community College - Annapolis Valley Campus

50 Elliott Road

Lawrencetown, NS B0S 1M0

(902) 825-3491

Nova Scotia Community College - Cumberland Campus

PO Box 550, 1 Main Street

Springhill, NS B0M 1X0

(902) 597-3737

Nova Scotia Community College - Akerley Campus

21 Woodlawn Road

Dartmouth, NS B2W 2R7

(902) 491-4900

Nova Scotia Community College - Burridge Campus

372 Pleasant Street

Yarmouth, NS B5A 2L2

(902) 742-3501

Nova Scotia Community College - Kingstec Campus

236 Belcher Street

Kentville, NS B4N 0A6

(902) 678-7341

Nova Scotia Community College - Lunenburg Campus

75 High Street

Bridgewater, NS B4V 1V8

(902) 543-4608

Nova Scotia Community College - Institute of Technology Campus

5685 Leeds Street

Halifax, NS B3K 2T3

(902) 491-6722

Nova Scotia Community College - Pictou Campus & School of Fisheries

PO Box 820, 39 Acadia Avenue

Stellarton, NS B0K 1S0

(902) 752-2002

Nova Scotia Community College - Shelburne Campus

PO Box 760, 1575 Lake Road

Shelburne, NS B0T 1W0

(902) 875-8640

Nova Scotia Community College - Strait Area Campus & Nautical Institute

226 Reeves Street

Port Hawkesbury, NS B9A 2A2

(902) 625-2380

Nova Scotia Community College - Marconi Campus

PO Box 1042, 1240 Grand Lake Road

Sydney, NS B1P 6J7

(902) 563-2450

Nova Scotia Community College - Truro Campus

36 Arthur Street

Truro, NS B2N 1X5

(902) 893-5385

Canadian studies

This program is typically offered at the college or university level.

This instructional program class comprises any program that focuses on the history, society, politics, culture, and economics of one or more of the peoples of Canada and its pre-Columbian, colonial, and pre-Confederation predecessors, including immigrant flows and related borderlands and island groups.

Institutions providing this program

Acadia University

15 University Avenue

Wolfville, NS B4P 2R6

(902) 542-2201

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

University of King's College

6350 Coburg Road

Halifax, NS B3H 2A1

(902) 422-1271

Mount Saint Vincent University

166 Bedford Highway

Halifax, NS B3M 2J6

(902) 457-6117

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

St. Francis Xavier University

PO Box 5000

Antigonish, NS B2G 2W5

(902) 867-2219

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Employment requirements & contacts

Regulations

Fishing & Hunting Guide

Right to Practice: This job is regulated in Nova Scotia. A licence shows that the holder has met provincial requirements and is required to work in this job.

Regulating body:
Nova Scotia Department of Natural Resources
PO Box 698, 1701 Hollis Street
Halifax, NS B3J 2T9
(902) 424-5935
(902) 424-7735

Contacts

Nova Scotia Tourism Talent
2089 Maitland Street
Halifax, NS B3K 2Z8
Tel: (800) 948-4267
Fax: (902) 422-0184
Nova Scotia Tourism Human Resource Sector Council
2089 Maitland Street
Halifax, NS B3K 2Z8
Tel: (902) 422-5853
Fax: (902) 422-0184

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