Maîtres d'hôtel and Hosts/Hostesses

(NOC 6511)

in All Sales and Service

Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables and supervise and coordinate the activities of food and beverage servers. They work for restaurants, hotel dining rooms, private clubs, cocktail lounges, and similar businesses.

Job Outlook

Average

Read more

  • Estimate Strong growth employment change, 2019-2021
  • Estimate 205 openings due to growth and retirements, 2018-2020
  • Estimate Low rate of unemployment in 2019

Compared to: All Sales and Service

  • Estimate -505 employment change, 2019-2021
  • Estimate 6125 openings due to growth and retirements, 2018-2020
  • Estimate rate of unemployment not available for these occupation.

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to grow moderately over the next few years, which will likely provide some additional opportunities for employment. With a small percent of workers being 55 years of age and older, retirements are not expected to be a major contributor to employment opportunities over the coming years. Maîtres d'hôtel and Hosts/Hostesses most commonly work part-time hours.

The median employment income for 10% of Maîtres d'hôtel and Hosts/Hostesses who worked full-time, year-round in 2015 was $22,009. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$12.95

Minimum

$14.00

Median

$20.00

Maximum

Annual Pay

$1,750

Minimum

$7,170

Median

$19,038

Maximum

Compared to: All Sales and Service

Hourly Pay

$12.55

Minimum

$18.36

Median

$22.50

Maximum

Annual Pay

$2,949

Minimum

$16,629

Median

$45,086

Maximum

About the job

Nature of work

Maîtres d'hôtel and hosts/hostesses greet patrons and escort them to tables and supervise and coordinate the activities of food and beverage servers. They work for restaurants, hotel dining rooms, private clubs, cocktail lounges, and similar businesses.

Job duties

Maîtres d'hôtel and hosts/hostesses may perform the following duties:

  • Receive and record patrons' reservations and assign tables.
  • Greet patrons at entrance of dining room, restaurant, or lounge and escort them to tables or other seating areas.
  • Speak with patrons to ensure satisfaction with food and service and attend to complaints.
  • Order necessary dining room supplies and equipment.
  • Inspect dining and serving areas and equipment.
  • Supervise and coordinate activities of food and beverage servers and other serving staff.
  • Accept payment from patrons for food and beverage.
  • Maintain financial statements and records and ensure safe keeping.
  • Prepare work schedules and payrolls.
  • Interview candidates for food and beverage server positions and train new employees.
  • May be responsible for marketing and advertising the business.

Sample job titles

  • dining room host/hostess
  • food service host/hostess
  • maître d'
  • restaurant host/hostess

Skills

You should be friendly, well-spoken, well-groomed, and enthusiastic about the service. Good organizational and mathematical skills are necessary. You must be pleasant to both your customers and co-workers, even when working under pressure. Maîtres d'hôtel and hosts/hostesses are on their feet most of the time requiring physical fitness and stamina. For some positions, knowledge of a second language is an asset.

Job requirements

  • High school is usually required.
  • Several weeks of on-the-job training are usually required.

Other considerations

These jobs are heavily influenced by tourism activity. Therefore, employment levels tend to vary throughout the year and peak in the summer months. Also, many job openings are created each year as workers in these positions change jobs. However, due to the limited entry requirements, there are often many people available to fill these positions. They may work 40 hours or more per week, and many are expected to work evenings, weekends, and holidays. Maîtres d'hôtel require experience as a formal or captain waiter/waitress or other food service experience.

By the numbers

Quick look

570

employed in 2016

22.8%

employed full-time

0.0%

self employed

88.6%
Icons/female Created with Sketch.
11.4%
Icons/male Created with Sketch.
21.4

median age

Compared to: All Sales and Service

102,605

employed in 2016

56.4%

employed full-time

5.8%

self employed

60.1%
Icons/female Created with Sketch.
39.9%
Icons/male Created with Sketch.
37

median age

Where will I likely work?

63.2%

Halifax

13.2%

North Shore

12.3%

Cape Breton

9.6%

Southern

1.8%

Annapolis Valley

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

93.3%

Accommodation and food services

2.2%

Information and cultural industries

2.2%

Professional, scientific and technical services

2.2%

Health care and social assistance

What is the age of Employment?

75.0%

15-24

10.0%

25-34

7.0%

45-54

5.0%

35-44

3.0%

55-64

Compared to: All Sales and Service

30.0%

15-24

17.2%

45-54

17.2%

25-34

16.1%

55-64

13.8%

35-44

Top levels of education

51.8%

High school

$7,957 median annual income
27.2%

Less than high school

$3,043 median annual income
11.4%

Bachelor

$12,570 median annual income
7.0%

College Diploma

$9,979 median annual income
2.6%

Apprenticeship

N/A

Compared to: All Sales and Service

39.8%

High school

$15,705 median annual income
19.7%

Less than high school

$9,866 median annual income
19.5%

College Diploma

$20,644 median annual income
9.9%

Bachelor

$21,262 median annual income
8.0%

Apprenticeship

$21,234 median annual income

Education & training

Adult High School Siploma or Equivalent

High School Program

The Nova Scotia School for Adult Learning (NSSAL) administers, coordinates, and supports the development and delivery of adult education programs through learning partners in Nova Scotia. Our learning partners include the Nova Scotia Community College, Adult High Schools, Université Sainte-Anne, and community-based learning organizations that offer tuition-free programming across the province. NSSAL offers clear, accessible pathways from adult basic education to a high school credential or GED, empowering Nova Scotians to achieve their learning and employment goals.

Institutions providing this program

Universite Sainte-Anne

Pointe-de-l'Église, NS

Nova Scotia Community College - Adult Learning

Various, NS

Adult High Schools

Various, NS

Community Learning Organizations

Various, NS

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Restaurant Association of Nova Scotia
Halifax, NS
Nova Scotia Tourism Talent
Halifax, NS
Nova Scotia Tourism Human Resource Sector Council
Halifax, NS

Additional resources

There are no additional resources for this occupation.