Food Service Supervisors

(NOC 6311)

in All Sales and Service

Food service supervisors, supervise, direct, and coordinate the activities of workers who prepare, portion, and serve food. They work for hospitals and other health care institutions and by cafeterias, catering companies and other food service organizations.

Job Outlook

Good

Estimate Moderate growth employment change, 2019-2021
Estimate 130 openings due to growth and retirements, 2018-2020
Estimate Low rate of unemployment in 2019

Compared to: All Sales and Service

Estimate -505 employment change, 2019-2021
Estimate 6125 openings due to growth and retirements, 2018-2020
Estimate rate of unemployment not available for these occupation.

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to grow moderately over the next few years, which will likely provide some additional opportunities for employment. With a small percent of workers being 55 years of age and older, retirements are not expected to be a major contributor to employment opportunities over the coming years. Food Service Supervisors most commonly work full-time hours.

The median employment income for 52% of Food Service Supervisors who worked full-time, year-round in 2015 was $23,993. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$12.95

Minimum

$13.18

Median

$17.79

Maximum

Annual Pay

$6,667

Minimum

$20,562

Median

$34,294

Maximum

Compared to: All Sales and Service

Hourly Pay

$12.55

Minimum

$18.36

Median

$22.50

Maximum

Annual Pay

$2,949

Minimum

$16,629

Median

$45,086

Maximum

About the job

Nature of work

Job duties

Food service supervisors:

Supervise, coordinate, and schedule the activities of staff that prepare, portion, and serve food.
Estimate and order ingredients and supplies required for meal preparation.
Prepare food order summaries for chef according to requests from dieticians, patients in hospitals or other customers.
Create ways to meet work schedules.
Maintain records of stock, repairs, sales, and wastage.
Train staff in job duties, and sanitation and safety procedures.
Supervise and check assembly of regular and special diet trays and delivery of food trolleys to hospital patients.
Make sure that food and service meet quality control standards.
May participate in the selection of food service staff and assist in the development of policies, procedures, and budgets.
May plan cafeteria menus and determine related food and labour costs.

Sample job titles

cafeteria supervisor
catering supervisor
food service supervisor
hospital food service supervisor
shift manager, fast food restaurant
unit supervisor - food services

Skills

Supervisory, organizational, leadership, and effective communications skills are essential. You must be observant, responsible, and able to enforce rules and regulations. As supervisor, you will be required to resolve problems and address the concerns of unhappy customers. Services, product lines and sales methods may change frequently. You must be prepared to keep informed and adapt to change.

Job requirements

High school is usually required.
A community college program in food service administration, hotel and restaurant management or related discipline or several years of experience in food preparation or service are required.

Other considerations

Employment opportunities are likely to be affected by economic conditions in the area, rising as the economy improves and falling when it declines. People in these jobs should be prepared to keep up with changes in product lines and sales methods. Annual incomes will depend upon many factors, including the product being sold, industry, location, qualifications, and the number of staff being supervised.

By the numbers

Quick look

1,325

employed in 2016

78.1%

employed full-time

0.8%

self employed

78.1%

21.9%

30.4

median age

Compared to: All Sales and Service

102,605

employed in 2016

56.4%

employed full-time

5.8%

self employed

60.1%

39.9%

median age

Where will I likely work?

45.7%

Halifax

16.2%

North Shore

15.8%

Cape Breton

15.1%

Annapolis Valley

7.2%

Southern

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

90.1%

Accommodation and food services

6.5%

Health care and social assistance

1.3%

Manufacturing

1.3%

Retail trade

0.9%

Arts, entertainment and recreation

What is the age of Employment?

34.0%

15-24

25.0%

25-34

20.0%

35-44

11.0%

45-54

9.0%

55-64

Compared to: All Sales and Service

30.0%

15-24

17.2%

45-54

17.2%

25-34

16.1%

55-64

13.8%

35-44

Top levels of education

49.1%

High school

$19,781 median annual income

16.6%

College Diploma

$20,390 median annual income

15.1%

Bachelor

$25,841 median annual income

14.0%

Less than high school

$18,954 median annual income

3.4%

Apprenticeship

$27,332 median annual income

Compared to: All Sales and Service

39.8%

High school

$15,705 median annual income

19.7%

Less than high school

$9,866 median annual income

19.5%

College Diploma

$20,644 median annual income

9.9%

Bachelor

$21,262 median annual income

8.0%

Apprenticeship

$21,234 median annual income

Education & training

Adult high school/secondary diploma programs

This program is typically offered at the high school level.

The Nova Scotia School for Adult Learning (NSSAL) administers, coordinates, and supports the development and delivery of adult education programs through learning partners in Nova Scotia. Our learning partners include the Nova Scotia Community College, Adult High Schools, Université Sainte-Anne, and community-based learning organizations that offer tuition-free programming across the province. NSSAL offers clear, accessible pathways from adult basic education to a high school credential or GED, empowering Nova Scotians to achieve their learning and employment goals.

Institutions providing this program

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

Blanche.Theriault@usainteanne.ca

Website

Nova Scotia Community College - Adult Learning

PO Box 220

Halifax, NS B3J 2M4

(866) 679-6722

admissions@nscc.ca

Website

Adult High Schools

Various, NS

Website

Community Learning Organizations

Various, NS

Website

Foodservice systems administration/management

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that focuses on the principles and practices relating to the administration of food service systems in institutional settings, and that prepares individuals to manage such operations in public and private facilities. These programs include courses in human nutrition, food safety, the design and organization of food service systems, purchasing, personnel management, and related business practices.

There are no schools in Nova Scotia offering this program.

Hotel, motel, and restaurant management

This program is typically offered at the trades/college level.

This instructional program class includes any instructional program that prepares individuals to manage operations and facilities that provide food and/or lodging services to the traveling public. These programs include courses in hospitality industry principles; supplies purchasing, storage, and control; hotel and restaurant facilities design and planning; hospitality industry law; personnel management and labour relations; financial management; facilities management; marketing and sale promotion strategies; convention and event management; front desk operations; and applications to specific types of hotel, motel, and/or restaurant operations.

There are no schools in Nova Scotia offering this program.