Other Managers in Customer and Personal Services
(NOC 0651)
in All ManagementThis group includes managers of establishments that provide services not elsewhere classified, such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Job Outlook
Average
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Compared to: All Management
The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to decline slightly over the next few years, which may affect the number of new opportunities available. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Other Managers in Customer and Personal Services most commonly work full-time hours. Furthermore, the jobs are typically permanent positions.
The median employment income for 69% of Other Managers in Customer and Personal Services who worked full-time, year-round in 2015 was $29,945. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)
Hourly Pay
$16.00
Minimum$24.80
Median$38.83
MaximumAnnual Pay
$6,832
Minimum$25,521
Median$78,994
MaximumCompared to: All Management
Hourly Pay
$15.77
Minimum$34.97
Median$57.69
MaximumAnnual Pay
$10,632
Minimum$55,002
Median$124,014
MaximumAbout the job
Nature of work
This group includes managers of establishments that provide services not elsewhere classified, such as dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
Job duties
Managers in customer and personal services perform some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of an establishment providing services such as dry cleaning, hairdressing or residential cleaning, or a school providing non-vocational instruction in driving, languages, music, dance, art, cooking or fashion.
- Establish or implement policies and procedures for staff.
- Plan and control budget and inventory.
- Respond to inquiries or complaints and resolve problems.
- Manage contracts for advertising or marketing strategies.
- Hire, train and supervise staff.
Sample job titles
- car wash manager
- driving school manager
- hairdressing salon manager
- home care service manager
- janitorial services manager
- movie theatre manager
- music school manager
- spa manager
Skills
To work in these jobs, you need good organizational and managerial skills. An ability to work under pressure is important. You must be decisive. You need to work well with others. Effective communication skills, both written and oral, are also important.
Job requirements
- Completion of high school is usually required.
- A college diploma or vocational certificate in the subject of instruction may be required.
Other considerations
One to three years of experience in the service being offered are usually required.
By the numbers
Quick look
employed in 2016
employed full-time
self employed
median age
Compared to: All Management
employed in 2016
employed full-time
self employed
median age
Where will I likely work?
Halifax
Annapolis Valley
Southern
Northern
Cape Breton
Compared to: All NS Occupations
Halifax
Northern
Annapolis Valley
Cape Breton
Southern
Top Industries of Employment
Other Services
Management, Admin & Other Support
Information, Culture & Recreation
Health Care and Social Assistance
Educational Services
What is the age of Employment?
45-54
35-44
55-64
25-34
65+
15-24
Compared to: All Management
45-54
35-44
55-64
25-34
65+
Top levels of education
College certificate or diploma
$22,283 median annual incomeHigh school
$24,416 median annual incomeBachelor's degree
$35,226 median annual incomeTrades certificate
$24,827 median annual incomeLess than high school
N/ACompared to: All Management
Bachelor's degree
$66,107 median annual incomeHigh school
$37,496 median annual incomeCollege certificate or diploma
$45,432 median annual incomeMaster's degree
$81,234 median annual incomeTrades certificate
$41,701 median annual incomeEducation & training
Adult high school/secondary diploma programs
This program is typically offered at the high school level.This instructional program class comprises any program that defines the prescribed requirements, specified by the appropriate jurisdiction, for the completion of and graduation from a secondary school program of academic subject matter offered for adult learners outside of the regular secondary school program. This does not include adult compensatory education programs resulting in completion of a high school equivalency certificate or diploma.
Institutions providing this program
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
50 Elliott Road
Lawrencetown, NS B0S 1M0
(902) 825-3491
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
21 Woodlawn Road
Dartmouth, NS B2W 2R7
(902) 491-4900
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
5685 Leeds Street
Halifax, NS B3K 2T3
(902) 491-6722
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
PO Box 760, 1575 Lake Road
Shelburne, NS B0T 1W0
(902) 875-8640
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
Business/commerce - General
This program may be offered at the college, trades, or university level.This instructional program class comprises any program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. The program prepares individuals to apply business principles and techniques in various occupational settings.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
6350 Coburg Road
Halifax, NS B3H 2A1
(902) 422-1271
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
Organizational leadership
This program is typically offered at the college or university level.This instructional program class comprises any program that focuses on leadership skills that can be applied to a business, government, non-profit, or educational setting. These programs include courses in organizational planning, dynamics of leadership, finance, team building, conflict resolution and mediation, communication and other management skills.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
Employment requirements & contacts
No regulating bodies were found under this occupation profile
Contacts
Additional resources
There are no additional resources for this occupation.