Other Customer and Personal Services Managers

(NOC 0651)

in All Management

This group includes managers of businesses that provide services like dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide lessons in driving, languages, music, dance, art, cooking or fashion.

Job Outlook

Average

Read more

  • Estimate Stable employment change, 2019-2021
  • Estimate 65 openings due to growth and retirements, 2018-2020
  • Estimate Moderate rate of unemployment in 2019

Compared to: All Management

  • Estimate -245 employment change, 2019-2021
  • Estimate 3210 openings due to growth and retirements, 2018-2020
  • Estimate rate of unemployment not available for these occupation.

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to remain largely the same over the next few years. With a moderate percent of workers being 55 years of age and older, retirements are expected to contribute somewhat to employment opportunities over the coming years. Other Managers in Customer and Personal Services most commonly work full-time hours. Also, a fair portion of the workforce is self-employed, so having the option to "work for yourself" may appeal to some individuals’ interests/motivations.

The median employment income for 66% of Other Managers in Customer and Personal Services who worked full-time, year-round in 2015 was $29,945. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

N/A

Minimum

N/A

Median

N/A

Maximum

Annual Pay

$6,832

Minimum

$25,521

Median

$78,994

Maximum

Compared to: All Management

Hourly Pay

$16.70

Minimum

$45.17

Median

$58.17

Maximum

Annual Pay

$10,632

Minimum

$55,002

Median

$124,014

Maximum

About the job

Nature of work

This group includes managers of businesses that provide services like dry cleaning, hairdressing or residential cleaning. This group also includes managers of schools that provide lessons in driving, languages, music, dance, art, cooking or fashion.

Job duties

Managers in this group:

  • Manage the operations of a business.
  • Create or carry out policies and procedures for staff.
  • Plan and control budget and inventory.
  • Respond to questions or complaints and solve problems.
  • Manage contracts for advertising or marketing strategies.
  • Hire, train and supervise staff.

Sample job titles

  • car wash manager
  • driving school manager
  • hairdressing salon manager
  • home care service manager
  • janitorial services manager
  • movie theatre manager
  • music school manager
  • spa manager

Skills

You need good organizational and managerial skills. An ability to work under pressure is important. You must be able to make decisions. You need to work well with others. Effective spoken and written communication skills are important.

Job requirements

  • High school is usually required.
  • A college diploma or vocational certificate in the subject taught may be required.

Other considerations

One to three years of experience in the service being offered are usually required.

By the numbers

Quick look

725

employed in 2016

82.9%

employed full-time

42.5%

self employed

54.1%
Icons/female Created with Sketch.
45.9%
Icons/male Created with Sketch.
46.2

median age

Compared to: All Management

44,250

employed in 2016

91.2%

employed full-time

18.9%

self employed

40.5%
Icons/female Created with Sketch.
59.5%
Icons/male Created with Sketch.
48.7

median age

Where will I likely work?

61.4%

Halifax

11.7%

Annapolis Valley

9.7%

Southern

9.7%

North Shore

7.6%

Cape Breton

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

38.5%

Other services (except public administration)

27.4%

Administrative and support, waste management and remediation services

10.4%

Information and cultural industries

6.7%

Health care and social assistance

5.2%

Educational services

What is the age of Employment?

29.0%

45-54

21.0%

55-64

21.0%

25-34

17.0%

35-44

7.0%

15-24

6.0%

65+

Compared to: All Management

30.7%

45-54

23.1%

35-44

21.7%

55-64

14.0%

25-34

7.8%

65+

Top levels of education

26.2%

High school

$24,416 median annual income
25.5%

College Diploma

$22,283 median annual income
24.1%

Bachelor

$35,226 median annual income
13.8%

Apprenticeship

$24,827 median annual income
6.2%

Less than high school

N/A

Compared to: All Management

27.2%

Bachelor

$71,875 median annual income
23.8%

High school

$42,294 median annual income
20.4%

College Diploma

$50,256 median annual income
9.1%

Master

$93,261 median annual income
7.2%

Apprenticeship

$44,396 median annual income

Education & training

Adult high school/secondary diploma programs

This program is typically offered at the high school level.

The Nova Scotia School for Adult Learning (NSSAL) administers, coordinates, and supports the development and delivery of adult education programs through learning partners in Nova Scotia. Our learning partners include the Nova Scotia Community College, Adult High Schools, Université Sainte-Anne, and community-based learning organizations that offer tuition-free programming across the province. NSSAL offers clear, accessible pathways from adult basic education to a high school credential or GED, empowering Nova Scotians to achieve their learning and employment goals.

Institutions providing this program

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

Nova Scotia Community College - Adult Learning

PO Box 220

Halifax, NS B3J 2M4

(866) 679-6722

Adult High Schools

Various, NS

Community Learning Organizations

Various, NS

Business/commerce - General

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. The program prepares individuals to apply business principles and techniques in various occupational settings.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

University of King's College

6350 Coburg Road

Halifax, NS B3H 2A1

(902) 422-1271

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Organizational leadership

This program is typically offered at the college or university level.

This instructional program class includes any program that focuses on leadership skills that can be applied to a business, government, non-profit, or educational setting. These programs include courses in organizational planning, dynamics of leadership, finance, team building, conflict resolution and mediation, communication and other management skills.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Mount Saint Vincent University

166 Bedford Highway

Halifax, NS B3M 2J6

(902) 457-6117

St. Francis Xavier University

PO Box 5000

Antigonish, NS B2G 2W5

(902) 867-2219

Nova Scotia Community College - Online Learning

Unit 37, 115 Chain Lake Drive

Halifax, NS B3S 1B3

(877) 491-6774

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Canadian Institute of Management - Maritimes
PO Box 463
Port Williams, NS B0P 1T0
Tel: (902) 670-0746 

Additional resources

There are no additional resources for this occupation.