Administrative Services Managers
(NOC 0111, 0112, 0113, 0114)
in All ManagementManagers of administrative services coordinate support services in business and government. This involves the development of plans and procedures for support services and they may also be involved in hiring and training new staff. They are employed throughout the public and private sectors.
Job Outlook
Average
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Compared to: All Management
The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to grow slightly over the next few years, which should provide some additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Administrative Services Managers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions.
The median employment income for 79% of Administrative Services Managers who worked full-time, year-round in 2015 was $75,638. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)
Hourly Pay
$19.23
Minimum$38.94
Median$61.54
MaximumAnnual Pay
$27,974
Minimum$70,855
Median$124,254
MaximumCompared to: All Management
Hourly Pay
$15.77
Minimum$34.97
Median$57.69
MaximumAnnual Pay
$10,632
Minimum$55,002
Median$124,014
MaximumAbout the job
Nature of work
Managers of administrative services coordinate support services in business and government. This involves the development of plans and procedures for support services and they may also be involved in hiring and training new staff. They are employed throughout the public and private sectors.
Job duties
Administrative service managers perform some or all of the following duties:
- Plan, organize, direct, control and evaluate the operations of a department providing a single administrative service or several administrative services.
- Develop and implement corporate policies in finance, human resources, or procurement.
- Direct and advise staff engaged in providing records management, security, finance, purchasing, human resources or other administrative services.
- Direct and control corporate governance and regulatory compliance procedures within establishment.
- Plan, administer and control budgets for contracts, equipment and supplies.
- Prepare or coordinate the preparation of financial statements, summaries, and other cost-benefit analyses and financial management reports.
- Prepare reports and briefs for management committees evaluating administrative services.
- Interview, hire and oversee training for staff.
- Financial managers establish performance standards and prepare various financial statements and reports for senior management. They evaluate and make recommendations for changes to procedures, operating systems, budgets, and other financial control functions.
- Human resources managers hire staff and are responsible for human resource planning, recruitment, collective bargaining, training and development, job classification, and pay and benefit administration.
- Purchasing managers negotiate purchase contracts, participate in the development of specifications for equipment, products or materials, and review and process claims against suppliers.
- Support services managers manage the operations of a department providing services such as administration, word processing, payroll preparation, mail services, records management, printing, security, and parking.
Sample job titles
- accounting manager/director
- branch manager/director
- contract manager/director
- financial manager/director
- human resources manager/director
- inventory control manager/director
- labour relations manager/director
- occupational health and safety manager/director
- office manager/director
- pay and benefits manager/director
- pension plans administrator
- personnel manager/director
- purchasing manager/director
- records administrator
- recruiting manager/director
- security manager/director
- supply chain manager/director
- treasurer and controller
Skills
To work in this area you need to be organized and able to meet deadlines. You must be analytical, flexible, attentive to detail, and able to make decisions. You need good written and oral communication skills, and you must be able to establish effective working relationships with a variety of people.
Job requirements
- A bachelor's degree or college diploma in a field such as business administration, economics, commerce or a related administrative services field is required.
- Completion of a professional development program in personnel administration may be an alternate option for Human Resources Managers.
- Purchasing managers responsible for units purchasing specialized materials or business services may require a related degree or diploma. For example, a bachelor's degree or college diploma in engineering may be required for purchasing managers responsible for purchasing industrial products.
- A master's degree in business administration or another master's level management program may also be required.
- Accounting and audit managers may require a recognized accounting designation (CPA, CA, CMA or CGA).
- The designation Supply Chain Management Professional (S.C.M.P.) or registration in the educational program of the Purchasing Management Association of Canada may be required.
- An Associate of the Institute of the Chartered Secretaries and Administrators (ACIS), Fellow of the Institute of Chartered Secretaries and Administrators (FCIS) or a Professional Administrator (P Adm) designation may be required for some jobs in this group.
- Certification in health information management by the Canadian Health Information Management Association (CHIMA) may be required.
Other considerations
Many companies are now contracting with outside firms to provide various professional services. Therefore, the number of people in these jobs who work on a contract basis may increase in the future. Several years of experience at a professional level in business administration, finance, accounting, human resources or other administrative services are usually required. Progression to senior management positions is possible with experience.
By the numbers
Quick look
employed in 2016
employed full-time
self employed
median age
Compared to: All Management
employed in 2016
employed full-time
self employed
median age
Where will I likely work?
Halifax
North Shore
Annapolis Valley
Southern
Cape Breton
Compared to: All NS Occupations
Halifax
North Shore
Annapolis Valley
Cape Breton
Southern
Top Industries of Employment
Public Administration
Finance, Insurance, Real Estate & Leasing
Retail Trade
Management, Admin & Other Support
Professional Business Services
What is the age of Employment?
35-44
45-54
55-64
25-34
65+
Compared to: All Management
45-54
35-44
55-64
25-34
65+
Top levels of education
Bachelor's degree
$78,520 median annual incomeCollege certificate or diploma
$62,770 median annual incomeHigh school
$55,891 median annual incomeDoctorate
$119,792 median annual incomeUniversity certificate or diploma
$75,497 median annual incomeCompared to: All Management
Bachelor's degree
$66,107 median annual incomeHigh school
$37,496 median annual incomeCollege certificate or diploma
$45,432 median annual incomeMaster's degree
$81,234 median annual incomeTrades certificate
$41,701 median annual incomeEducation & training
Business administration and management - General
This program may be offered at the college, trades, or university level.This instructional program class includes any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.
Institutions providing this program
800 Sackville Drive
Lower Sackville, NS B4E 1R8
(902) 463-6700
6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre
Halifax, NS B3L 4P1
(902) 455-3395
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
PO Box 550, 1 Main Street
Springhill, NS B0M 1X0
(902) 597-3737
372 Pleasant Street
Yarmouth, NS B5A 2L2
(902) 742-3501
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
75 High Street
Bridgewater, NS B4V 1V8
(902) 543-4608
PO Box 820, 39 Acadia Avenue
Stellarton, NS B0K 1S0
(902) 752-2002
226 Reeves Street
Port Hawkesbury, NS B9A 2A2
(902) 625-2380
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
36 Arthur Street
Truro, NS B2N 1X5
(902) 893-5385
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
Unit 37, 115 Chain Lake Drive
Halifax, NS B3S 1B3
(877) 491-6774
Business/commerce - General
This program may be offered at the college, trades, or university level.This instructional program class includes any program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. The program prepares individuals to apply business principles and techniques in various occupational settings.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
6350 Coburg Road
Halifax, NS B3H 2A1
(902) 422-1271
Siège Social: 1695, Route 1
Pointe-de-l'Église, NS B0W 1M0
(902) 769-2114
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
Economics - General
This program is typically offered at the college or university level.This instructional program class includes any general program that focuses on the systematic study of the production, conservation and allocation of resources in conditions of scarcity, together with the organizational frameworks related to these processes. These programs include courses in economic theory, microeconomics and macroeconomics, comparative economic systems, money and banking systems, international economics, quantitative analytical methods, and applications to specific industries and public policy issues.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
6350 Coburg Road
Halifax, NS B3H 2A1
(902) 422-1271
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
Entrepreneurship/entrepreneurial studies
This program may be offered at the college, trades, or university level.This instructional program class includes any program that generally prepares individuals to perform development, marketing and management functions associated with owning and operating a business.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
Finance - General
This program is typically offered at the college or university level.This instructional program class includes any program that generally prepares individuals to plan, manage, and analyse the financial and monetary aspects and performance of business enterprises, banking institutions, or other organizations. These programs include courses in principles of accounting; financial instruments; capital planning; funds acquisition; asset and debt management; budgeting; financial analysis; and investments and portfolio management.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
236 Belcher Street
Kentville, NS B4N 0A6
(902) 678-7341
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
Human resources management/personnel administration - General
This program is typically offered at the college or university level.This instructional program class includes any program that generally prepares individuals to manage the development of human capital in organizations, and to provide related services to individuals and groups. These programs include courses in personnel and organization policy, human resource dynamics and flows, labour relations, sex roles, civil rights, human resources laws and regulations, motivation and compensation systems, work systems, career management, employee testing and assessment, recruitment and selection, managing employee and job training programs, and the management of human resources programs and operations.
Institutions providing this program
721 Alexandra Street
Sydney, NS B1S 2H4
(902) 564-6112
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
166 Bedford Highway
Halifax, NS B3M 2J6
(902) 457-6117
923 Robie Street
Halifax, NS B3H 3C3
(902) 420-5400
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
PO Box 1042, 1240 Grand Lake Road
Sydney, NS B1P 6J7
(902) 563-2450
80 Mawiomi Place
Dartmouth, NS B2Y 0A5
(902) 491-1100
Investments and securities
This program is typically offered at the college or university level.This instructional program class includes any program that prepares individuals to manage assets placed in capital markets, and related technical operations. These programs include courses in security analysis, debt and equity analysis, investment strategies, securities markets, computer-assisted research, portfolio management, portfolio performance analysis, and applications to specific investment problems and business situations.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
Medical informatics
This program may be offered at the college, trades, or university level.This instructional program class includes any program that focuses on the application of computer science and software engineering to medical research and clinical information technology support, and the development of advanced imaging, database, and decision systems. These programs include courses in computer science, health information systems architecture, medical knowledge structures, medical language and image processing, quantitative medical decision modelling, imaging techniques, electronic medical records, medical research systems, clinical decision support, and informatics aspects of specific research and practice problems.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
Organizational leadership
This program is typically offered at the college or university level.This instructional program class includes any program that focuses on leadership skills that can be applied to a business, government, non-profit, or educational setting. These programs include courses in organizational planning, dynamics of leadership, finance, team building, conflict resolution and mediation, communication and other management skills.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
PO Box 5000
Antigonish, NS B2G 2W5
(902) 867-2219
Public administration
This program may be offered at the college, trades, or university level.This instructional program class includes any program that prepares individuals to serve as managers in the executive arm of government; and that focuses on the systematic study of executive organization and management. These programs include courses in the roles, development, and principles of public administration; the management of public policy; executive-legislative relations; public budgetary processes and financial management; administrative law; public personnel management; professional ethics; and research methods.
Institutions providing this program
Office of the Registrar
Halifax, NS B3H 4R2
(902) 494-2450
PO Box 5300 1250 Grand Lake Road
Sydney, NS B1P 6L2
(888) 959-9995
Employment requirements & contacts
No regulating bodies were found under this occupation profile