Retail and Wholesale Trade Managers

(NOC 0621)

in All Management

Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of companies that sell merchandise or services on a retail or wholesale basis. Retail and wholesale trade managers work for retail and wholesale sales companies or they may own and operate their own store.

Job Outlook

Average

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  • Estimate Decline slightly employment change, 2019-2021
  • Estimate 790 openings due to growth and retirements, 2018-2020
  • Estimate Moderate rate of unemployment in 2019

Compared to: All Management

  • Estimate -245 employment change, 2019-2021
  • Estimate 3210 openings due to growth and retirements, 2018-2020
  • Estimate rate of unemployment not available for these occupation.

During the spring, many nonessential retail stores closed as consumers were urged to avoid nonessential outings. Thousands of retail and wholesale trade managers were laid off. While most nonessential retail shops have since reopened, they must follow regulations concerning physical distancing, occupancy levels, and sanitization requirements. Some have also kept reduced business hours, lessening the number of staff needed. Sales values in most types of retail in Nova Scotia recovered by August except for clothing and gasoline. Employment has been slower to rebound, though by necessity, managers are among the first staff called back to work. The effect of COVID-19 has varied by type of retail. Many grocery stores increased staffing in the spring as consumers stopped dining at restaurants and stockpiled supplies for a potential lockdown. In response to a decrease in foot traffic and fewer tourists, some retail businesses have added or improved their online purchase and delivery options. This may have caused a change in the tasks and responsibilities of retail managers.

In general, the number of retail shops and employees has increased over time with population and income growth. At the same time, the growing popularity of online shopping—which has been accelerated by the pandemic—may erode demand and opportunities for managers in certain types of retail. In recent years, retirements have been a major driver of job openings.

The median employment income for the 78% of Retail and Wholesale Trade Managers who worked full-time, year-round in 2015 was $44,204. Across all occupations in Nova Scotia, the 59% of those who worked full-time, year-round had a median employment income of $43,600. (Source: 2016 Census)

Hourly Pay

$13.00

Minimum

$28.85

Median

$52.88

Maximum

Annual Pay

$10,927

Minimum

$40,825

Median

$93,062

Maximum

Compared to: All Management

Hourly Pay

$16.70

Minimum

$45.17

Median

$58.17

Maximum

Annual Pay

$10,632

Minimum

$55,002

Median

$124,014

Maximum

About the job

Nature of work

Retail and wholesale trade managers plan, organize, direct, control and evaluate the operations of companies that sell merchandise or services on a retail or wholesale basis. Retail and wholesale trade managers work for retail and wholesale sales companies or they may own and operate their own store.

Job duties

Retail and wholesale trade managers:

  • Manage the operations of businesses involved in wholesale and retail sales or of departments in such companies.
  • Manage staff and assign duties.
  • Study market research and trends to determine customer demand, potential sales volumes and effect of competitors' operations on sales.
  • Determine merchandise and services to be sold and implement price and credit policies.
  • Locate, select and buy stock for resale.
  • Develop and implement marketing strategies.
  • Plan budgets and approve expenses.
  • Settle customer complaints.
  • Determine staffing requirements and hire or oversee hiring of staff.

Sample job titles

  • assistant manager
  • car dealership manager
  • customer service manager
  • department store manager
  • management trainee - retail
  • retail sales manager
  • retail store owner
  • supermarket manager
  • wholesale establishment manager

Skills

You need good organizational and managerial skills. Knowledge of your product and its markets is essential. An ability to work under pressure is important. You must be decisive. You need to work well with others. Effective spoken and written communication skills are important.

Job requirements

  • High school is needed.
  • May need a university degree or college diploma in business administration or other field related to the product or service being sold.

Other considerations

Several years of related retail sales experience at increasing levels of responsibility are usually necessary. There is some movement between managers in this group, depending on the product or service. They often work long hours including evenings and weekends.

By the numbers

Quick look

11,445

employed in 2016

93.0%

employed full-time

21.2%

self employed

43.7%
Icons/female Created with Sketch.
56.3%
Icons/male Created with Sketch.
47.3

median age

Compared to: All Management

44,250

employed in 2016

91.2%

employed full-time

18.9%

self employed

40.5%
Icons/female Created with Sketch.
59.5%
Icons/male Created with Sketch.
48.7

median age

Where will I likely work?

44.9%

Halifax

17.0%

North Shore

13.7%

Annapolis Valley

13.4%

Southern

11.1%

Cape Breton

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

83.6%

Retail trade

13.6%

Wholesale trade

0.5%

Other services (except public administration)

0.5%

Real estate and rental and leasing

0.3%

Administrative and support, waste management and remediation services

What is the age of Employment?

29.0%

45-54

23.0%

35-44

21.0%

55-64

17.0%

25-34

7.0%

65+

4.0%

15-24

Compared to: All Management

30.7%

45-54

23.1%

35-44

21.7%

55-64

14.0%

25-34

7.8%

65+

Top levels of education

39.1%

High school

$39,840 median annual income
20.5%

College Diploma

$39,379 median annual income
18.0%

Bachelor

$46,932 median annual income
9.6%

Less than high school

$35,489 median annual income
8.3%

Apprenticeship

$44,821 median annual income

Compared to: All Management

27.2%

Bachelor

$71,875 median annual income
23.8%

High school

$42,294 median annual income
20.4%

College Diploma

$50,256 median annual income
9.1%

Master

$93,261 median annual income
7.2%

Apprenticeship

$44,396 median annual income

Education & training

Adult high school/secondary diploma programs

This program is typically offered at the high school level.

The Nova Scotia School for Adult Learning (NSSAL) administers, coordinates, and supports the development and delivery of adult education programs through learning partners in Nova Scotia. Our learning partners include the Nova Scotia Community College, Adult High Schools, Université Sainte-Anne, and community-based learning organizations that offer tuition-free programming across the province. NSSAL offers clear, accessible pathways from adult basic education to a high school credential or GED, empowering Nova Scotians to achieve their learning and employment goals.

Institutions providing this program

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

Nova Scotia Community College - Adult Learning

PO Box 220

Halifax, NS B3J 2M4

(866) 679-6722

Adult High Schools

Various, NS

Community Learning Organizations

Various, NS

Business administration and management - General

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.

Institutions providing this program

Maritime Business College

800 Sackville Drive

Lower Sackville, NS B4E 1R8

(902) 463-6700

Academy of Learning Career College - Halifax

6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre

Halifax, NS B3L 4P1

(902) 455-3395

Acadia University

15 University Avenue

Wolfville, NS B4P 2R6

(902) 542-2201

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Mount Saint Vincent University

166 Bedford Highway

Halifax, NS B3M 2J6

(902) 457-6117

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

St. Francis Xavier University

PO Box 5000

Antigonish, NS B2G 2W5

(902) 867-2219

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Cape Breton University

PO Box 5300 1250 Grand Lake Road

Sydney, NS B1P 6L2

(888) 959-9995

Nova Scotia Community College - Annapolis Valley Campus

50 Elliott Road

Middleton, NS B0S 1M0

(902) 825-3491

Nova Scotia Community College - Cumberland Campus

PO Box 550, 1 Main Street

Springhill, NS B0M 1X0

(902) 597-3737

Nova Scotia Community College - Burridge Campus

372 Pleasant Street

Yarmouth, NS B5A 2L2

(902) 742-3501

Nova Scotia Community College - Kingstec Campus

236 Belcher Street

Kentville, NS B4N 0A6

(902) 678-7341

Nova Scotia Community College - Lunenburg Campus

75 High Street

Bridgewater, NS B4V 1V8

(902) 543-4608

Nova Scotia Community College - Pictou Campus & School of Fisheries

PO Box 820, 39 Acadia Avenue

Stellarton, NS B0K 1S0

(902) 752-2002

Nova Scotia Community College - Strait Area Campus & Nautical Institute

226 Reeves Street

Port Hawkesbury, NS B9A 2A2

(902) 625-2380

Nova Scotia Community College - Marconi Campus

PO Box 1042, 1240 Grand Lake Road

Sydney, NS B1P 6J7

(902) 563-2450

Nova Scotia Community College - Truro Campus

36 Arthur Street

Truro, NS B2N 1X5

(902) 893-5385

Nova Scotia Community College - Ivany Campus

80 Mawiomi Place

Dartmouth, NS B2Y 0A5

(902) 491-1100

Nova Scotia Community College - Online Learning

Unit 37, 115 Chain Lake Drive

Halifax, NS B3S 1B3

(877) 491-6774

Business administration, management and operations - Other

This program may be offered at the college, trades, or university level.

This instructional program class includes any program not listed above that relates to Business Administration, Management and Operations.

There are no schools in Nova Scotia offering this program.

Business/commerce - General

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that focuses on the general study of business, including the processes of interchanging goods and services (buying, selling and producing), business organization, and accounting as used in profit-making and non-profit public and private institutions and agencies. The program prepares individuals to apply business principles and techniques in various occupational settings.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

University of King's College

6350 Coburg Road

Halifax, NS B3H 2A1

(902) 422-1271

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Organizational leadership

This program is typically offered at the college or university level.

This instructional program class includes any program that focuses on leadership skills that can be applied to a business, government, non-profit, or educational setting. These programs include courses in organizational planning, dynamics of leadership, finance, team building, conflict resolution and mediation, communication and other management skills.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Mount Saint Vincent University

166 Bedford Highway

Halifax, NS B3M 2J6

(902) 457-6117

St. Francis Xavier University

PO Box 5000

Antigonish, NS B2G 2W5

(902) 867-2219

Nova Scotia Community College - Online Learning

Unit 37, 115 Chain Lake Drive

Halifax, NS B3S 1B3

(877) 491-6774

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Canadian Institute of Management - Maritimes
PO Box 463
Port Williams, NS B0P 1T0
Tel: (902) 670-0746 
Retail Council of Canada
1255 Bay Street, Suite 800
Toronto, ON M5R 2A9
Tel: (416) 922-6678
Fax: (416) 922-8011

Additional resources

There are no additional resources for this occupation.

Job postings

There are currently no job postings for this occupation.