Computer Network Technicians

(NOC 2281)

in All Engineering, Math, Science, and Information Technology

Computer network technicians establish, operate, maintain, and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software, and related computer equipment. They work for information technology units throughout the private and public sectors. Supervisors of computer network technicians are included in this group.

Job Outlook

Good

Read more

  • Estimate Stable employment change, 2019-2021
  • Estimate 85 openings due to growth and retirements, 2018-2020
  • Estimate Moderate rate of unemployment in 2019

Compared to: All Engineering, Math, Science, and Information Technology

  • Estimate 705 employment change, 2019-2021
  • Estimate 2585 openings due to growth and retirements, 2018-2020
  • Estimate rate of unemployment not available for these occupation.

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to remain largely the same over the next few years. With a small percent of workers being 55 years of age and older, retirements are not expected to be a major contributor to employment opportunities over the coming years. Computer Network Technicians most commonly work full-time hours.

The median employment income for 77% of Computer Network Technicians who worked full-time, year-round in 2015 was $59,947. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$17.00

Minimum

$30.77

Median

$42.56

Maximum

Annual Pay

$17,264

Minimum

$54,197

Median

$86,952

Maximum

Compared to: All Engineering, Math, Science, and Information Technology

Hourly Pay

$18.00

Minimum

$37.80

Median

$48.46

Maximum

Annual Pay

$13,568

Minimum

$60,422

Median

$107,009

Maximum

About the job

Nature of work

Computer network technicians establish, operate, maintain, and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software, and related computer equipment. They work for information technology units throughout the private and public sectors. Supervisors of computer network technicians are included in this group.

Job duties

Computer network technicians:

  • Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment.
  • Evaluate and install computer hardware, networking software, operating system software and software applications.
  • Use master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks.
  • Provide problem-solving services to network users.
  • Install, maintain, troubleshoot, and upgrade Web-server hardware and software.
  • Implement network traffic and security monitoring software and improve server performance.
  • Complete routine network start up and close down and maintain control records.
  • Complete data backups and disaster recovery operations.
  • Conduct tests and perform security and quality controls.
  • Control and monitor e-mail use, Web navigation, and installed software.
  • Perform shell scripting or other basic scripting tasks.
  • May supervise other workers in this group.

Sample job titles

  • computer network technician
  • data centre operator
  • local area network (LAN) administrator
  • local area network (LAN) technician
  • network administrator
  • network support analyst
  • system administrator
  • web site administrator
  • web technician
  • wide area network (WAN) technician

Skills

Computer and network operators and web technicians need an ability to work methodically and pay close attention to detail. They also require motor coordination and finger and manual dexterity to repair and install networking and web server equipment. You will also need an interest in learning to keep your skills current, the ability to troubleshoot and solve problems, and the communication skills required to work with computer users and other staff.

Job requirements

  • A college or other program in computer science, network administration, Web technology or a related field is usually required.
  • Certification or training provided by software vendors may be required by some employers.

Other considerations

Progression to computer programming, interactive media development, Web development or systems analysis is possible with experience.

By the numbers

Quick look

1,615

employed in 2016

94.7%

employed full-time

2.2%

self employed

17.4%
Icons/female Created with Sketch.
82.6%
Icons/male Created with Sketch.
40.5

median age

Compared to: All Engineering, Math, Science, and Information Technology

25,875

employed in 2016

91.5%

employed full-time

7.6%

self employed

20.0%
Icons/female Created with Sketch.
80%
Icons/male Created with Sketch.
42.8

median age

Where will I likely work?

65.6%

Halifax

9.3%

North Shore

8.7%

Cape Breton

8.4%

Annapolis Valley

8.0%

Southern

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

24.5%

Professional, scientific and technical services

17.7%

Information and cultural industries

16.7%

Public administration

9.5%

Educational services

6.1%

Health care and social assistance

What is the age of Employment?

34.0%

35-44

25.0%

45-54

22.0%

25-34

11.0%

55-64

7.0%

15-24

1.0%

65+

Compared to: All Engineering, Math, Science, and Information Technology

24.2%

25-34

23.5%

45-54

23.4%

35-44

16.4%

55-64

7.7%

15-24

Top levels of education

48.0%

College Diploma

$61,172 median annual income
23.2%

Bachelor

$61,087 median annual income
14.6%

High school

$31,828 median annual income
4.6%

Diploma Below Bachelor

$48,716 median annual income
4.0%

Master

$46,927 median annual income

Compared to: All Engineering, Math, Science, and Information Technology

33.1%

College Diploma

$59,986 median annual income
29.8%

Bachelor

$63,965 median annual income
11.9%

High school

$45,835 median annual income
9.9%

Master

$65,105 median annual income
6.9%

Apprenticeship

$57,773 median annual income

Education & training

Computer and information systems security

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that prepares individuals to assess the security needs of computer and network systems, recommend safeguard solutions, and manage the implementation and maintenance of security devices, systems, and procedures. These programs include courses in computer architecture, programming, and systems analysis; networking; telecommunications; cryptography; security system design; applicable laws and regulations; risk assessment and policy analysis; contingency planning; user access issues; investigation techniques; and troubleshooting.

Institutions providing this program

Nova Scotia Community College - Institute of Technology Campus

5685 Leeds Street

Halifax, NS B3K 2T3

(902) 491-6722

Computer programming/programmer - General

This program is typically offered at the trades/college level.

This instructional program class includes any program that focuses on the general writing and implementation of generic and customized programs to drive operating systems and that generally prepares individuals to apply the methods and procedures of software design and programming to software installation and maintenance. These programs include courses in software design, low- and high-level languages and program writing; program customization and linking; prototype testing; troubleshooting; and related aspects of operating systems and networks.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Nova Scotia Community College - Annapolis Valley Campus

50 Elliott Road

Middleton, NS B0S 1M0

(902) 825-3491

Nova Scotia Community College - Institute of Technology Campus

5685 Leeds Street

Halifax, NS B3K 2T3

(902) 491-6722

Nova Scotia Community College - Marconi Campus

PO Box 1042, 1240 Grand Lake Road

Sydney, NS B1P 6J7

(902) 563-2450

Computer systems networking and telecommunications

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that focuses on the design, implementation, and management of linked systems of computers, peripherals, and associated software to maximize efficiency and productivity, and that prepares individuals to function as network specialists and managers at various levels. These programs include courses in operating systems and applications; systems design and analysis; networking theory and solutions; types of networks; network management and control; network and flow optimization; security; configuring; and troubleshooting.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Computer/information technology administration and management - Other

This program may be offered at the college, trades, or university level.

This instructional program class includes any program not listed above that relates to Computer/Information Technology Administration and Management.

Institutions providing this program

Eastern College - Halifax

6940 Mumford Road, Suite 111

Halifax, NS B3L 0B7

(902) 423-3933

Information technology

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that focuses on the design of technological information systems, including computing systems, as solutions to business and research data and communications support needs. These programs include courses in the principles of computer hardware and software components, algorithms, databases, telecommunications, user tactics, application testing, and human interface design.

Institutions providing this program

Acadia University

15 University Avenue

Wolfville, NS B4P 2R6

(902) 542-2201

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Nova Scotia Community College - Burridge Campus

372 Pleasant Street

Yarmouth, NS B5A 2L2

(902) 742-3501

Nova Scotia Community College - Strait Area Campus & Nautical Institute

226 Reeves Street

Port Hawkesbury, NS B9A 2A2

(902) 625-2380

Nova Scotia Community College - Ivany Campus

80 Mawiomi Place

Dartmouth, NS B2Y 0A5

(902) 491-1100

System administration/administrator

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that prepares individuals to manage the computer operations and control the system configurations emanating from a specific site or network hub. These programs include courses in computer hardware and software and applications; local area (LAN) and wide area (WAN) networking; principles of information systems security; disk space and traffic load monitoring; data backup; resource allocation; and setup and takedown procedures.

Institutions providing this program

Eastern College - Halifax

6940 Mumford Road, Suite 111

Halifax, NS B3L 0B7

(902) 423-3933

Centre for Distance Education

222 George Street, Suite C

Sydney, NS B1P 1J3

(866) 446-5898

Nova Scotia Community College - Annapolis Valley Campus

50 Elliott Road

Middleton, NS B0S 1M0

(902) 825-3491

System, networking and LAN/WAN management/manager

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that prepares individuals to oversee and regulate the computer system and performance requirements of an entire organization or network of satellite users. These programs include courses in performance balancing; redundancy; local area (LAN) and wide area (WAN) network management; system migration and upgrading; outage control; problem diagnosis and troubleshooting; and system maintenance budgeting and management.

Institutions providing this program

Academy of Learning Career College - Halifax

6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre

Halifax, NS B3L 4P1

(902) 455-3395

Nova Scotia Community College - Marconi Campus

PO Box 1042, 1240 Grand Lake Road

Sydney, NS B1P 6J7

(902) 563-2450

Nova Scotia Community College - Truro Campus

36 Arthur Street

Truro, NS B2N 1X5

(902) 893-5385

Web page, digital/multimedia and information resources design

This program may be offered at the college, trades, or university level.

This instructional program class includes any program that prepares individuals to apply HTML, XML, Javascript, graphics applications, and other authoring tools to the design, editing, and publishing (launching) of documents, images, graphics, sound, and multimedia products on the World Wide Web. These programs include courses in Internet theory; web page standards and policies; elements of web page design; user interfaces; vector tools; special effects; interactive and multimedia components; search engines; navigation; morphing; e-commerce tools; and emerging web technologies.

Institutions providing this program

Academy of Learning Career College - Halifax

6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre

Halifax, NS B3L 4P1

(902) 455-3395

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Nova Scotia Community College - Institute of Technology Campus

5685 Leeds Street

Halifax, NS B3K 2T3

(902) 491-6722

Nova Scotia Community College - Truro Campus

36 Arthur Street

Truro, NS B2N 1X5

(902) 893-5385

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Information and Communications Technology Council
116 Lisgar Street, Suite 300
Ottawa, ON K2P 0C2
Tel: (613) 237-8551
Fax: (613) 230-3490

Additional resources

There are no additional resources for this occupation.

Job postings

There are currently no job postings for this occupation.