Electronic Service Technicians (Household and Business Equipment)

(NOC 2242)

in All Engineering, Math, Science, and Information Technology

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. Alarm and security technicians install and repair intrusion alarms, closed circuit video, and access control systems. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies.

Job Outlook

Average

Read more

  • Estimate decline employment change, 2017-2019
  • Estimate 110 openings due to growth and retirements, 2017-2019
  • Estimate Moderate rate of unemployment in 2016

Compared to: All Engineering, Math, Science, and Information Technology

  • Estimate Strong growth employment change, 2017-2019
  • Estimate 3095 openings due to growth and retirements, 2017-2019
  • Estimate Low rate of unemployment in 2016

The employment outlook over the next few years for this occupational group is “average”, which indicates the chances of a qualified individual finding work is comparable to the average for all occupations in Nova Scotia. This is a fairly large occupation in Nova Scotia so job opportunities occur fairly regularly. The number employed in this occupation is expected to decline moderately over the next few years, which will likely limit the number of new opportunities available. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Electronic Service Technicians (Household and Business Equipment) most commonly work full-time hours. Furthermore, the jobs may either be permanent or temporary positions, as both are common.

The median employment income for 73% of Electronic Service Technicians (Household and Business Equipment) who worked full-time, year-round in 2015 was $51,583. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$13.75

Minimum

$23.13

Median

$36.54

Maximum

Annual Pay

$9,070

Minimum

$47,583

Median

$77,336

Maximum

Compared to: All Engineering, Math, Science, and Information Technology

Hourly Pay

$17.69

Minimum

$31.35

Median

$47.18

Maximum

Annual Pay

$13,568

Minimum

$60,422

Median

$107,009

Maximum

About the job

Nature of work

Electronic service technicians service and repair household and business electronic equipment such as audio and video systems, computers and peripherals, office equipment and other consumer electronic equipment and assemblies. Alarm and security technicians install and repair intrusion alarms, closed circuit video, and access control systems. They are employed by electronic service and retail establishments, by wholesale distributors and within service departments of electronic manufacturing companies.

Job duties

Electronic service technicians perform some or all of the following duties:

  • Install, maintain and repair household and business electronic equipment, such as televisions, radios, video cassette recorders, stereo equipment, photocopiers, computers and peripherals.
  • Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, oscilloscopes, logic probes and other electronic test instruments, tools and equipment.
  • Diagnose and locate circuit, component and equipment faults.
  • Adjust, align, replace or repair electronic equipment, assemblies and components following equipment manuals and schematics, and using soldering tools and other hand and power tools.
  • Complete work orders, test and maintenance reports.
  • May supervise other electronic equipment service technicians.

Sample job titles

  • alarm and security technician
  • audio-video service technician
  • computer service technician
  • electronic equipment installer and repairer
  • electronic service technician supervisor
  • household and business equipment technician
  • office equipment service technician
  • technical service representative - household and business equipment

Skills

For these jobs, you should be interested in technology and discovering how things work. Good mechanical aptitude, attention to detail, and patience are necessary. You must be able to work under pressure and be able to collaborate and cooperate with others as part of a team. Effective oral and written communication skills are also important.

Job requirements

  • Completion of a two- to three-year college program in electronics or completion of a four-year apprenticeship program in electronic servicing and repair or completion of high school or college courses in electronics and on-the-job training is required.

Other considerations

Progression to supervisory positions is possible with experience.

By the numbers

Quick look

1,260

employed in 2016

90.4%

employed full-time

9.9%

self employed

7.3%
Icons/female Created with Sketch.
92.7%
Icons/male Created with Sketch.
44.9

median age

Compared to: All Engineering, Math, Science, and Information Technology

25,875

employed in 2016

93.6%

employed full-time

6.9%

self employed

20.0%
Icons/female Created with Sketch.
80%
Icons/male Created with Sketch.
42.8

median age

Where will I likely work?

53.7%

Halifax

13.9%

Annapolis Valley

12.5%

Northern

11.1%

Southern

8.7%

Cape Breton

Compared to: All NS Occupations

47.0%

Halifax

15.6%

Northern

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

12.3%

Construction

12.3%

Wholesale Trade

10.3%

Retail Trade

9.5%

Management, Admin & Other Support

9.1%

Computer System Design Services

What is the age of Employment?

28.2%

45-54

20.9%

25-34

20.0%

35-44

15.5%

55-64

12.7%

15-24

2.7%

65+

Compared to: All Engineering, Math, Science, and Information Technology

32.5%

35-44

32.0%

45-54

18.0%

55-64

13.5%

25-34

3.5%

65+

Top levels of education

52.9%

College certificate or diploma

$63,913 median annual income
16.9%

High school

$52,920 median annual income
16.2%

Trades certificate

$57,747 median annual income
7.4%

Bachelor's degree

$57,228 median annual income
2.6%

Less than high school

N/A

Compared to: All Engineering, Math, Science, and Information Technology

33.7%

College certificate or diploma

$52,476 median annual income
29.7%

Bachelor's degree

$58,011 median annual income
12.1%

High school

$35,125 median annual income
9.7%

Master's degree

$37,706 median annual income
6.8%

Trades certificate

$54,923 median annual income

Education & training

Electrical, electronic and communications engineering technology/technician

This program is typically offered at the trades/college level.

This instructional program class comprises any program that prepares individuals to apply basic engineering principles and technical skills in support of electrical, electronics and communication engineers. These programs include courses in electrical circuitry, prototype development and testing; systems analysis and testing, systems maintenance, instrument calibration, and report preparation.

Institutions providing this program

Nova Scotia Community College - Cumberland Campus

PO Box 550, 1 Main Street

Springhill, NS B0M 1X0

(902) 597-3737

Nova Scotia Community College - Kingstec Campus

236 Belcher Street

Kentville, NS B4N 0A6

(902) 678-7341

Nova Scotia Community College - Pictou Campus & School of Fisheries

PO Box 820, 39 Acadia Avenue

Stellarton, NS B0K 1S0

(902) 752-2002

Nova Scotia Community College - Marconi Campus

PO Box 1042, 1240 Grand Lake Road

Sydney, NS B1P 6J7

(902) 563-2450

Nova Scotia Community College - Waterfront Campus & Aviation Institute

80 Mawiomi Place

Dartmouth, NS B2Y 0A5

(902) 491-1100

Electrical/electronics equipment installation and repair - General

This program is typically offered at the trades/college level.

This instructional program class comprises any program that generally prepares individuals to apply technical knowledge and skills to operate, maintain, and repair electrical and electronic equipment. These programs include courses in electrical circuitry, simple gearing, linkages and lubrication of machines and appliances, and the use of testing equipment.

Institutions providing this program

Apprenticeship Training

Department of Labour and Advanced Education 2021 Brunswick Street, PO Box 578

Halifax, NS B3J 2S9

(800) 494-5651

Industrial electronics technology/technician

This program is typically offered at the trades/college level.

This instructional program class comprises any program that prepares individuals to apply technical knowledge and skills to assemble, install, operate, maintain, and repair electrical/electronic equipment used in industry and manufacturing. These programs include courses in installing, maintaining and testing various types of equipment.

Institutions providing this program

Apprenticeship Training

Department of Labour and Advanced Education 2021 Brunswick Street, PO Box 578

Halifax, NS B3J 2S9

(800) 494-5651

Security system installation, repair and inspection technology/technician

This program is typically offered at the trades/college level.

This instructional program class comprises any program that prepares individuals to apply technical knowledge and skills to install and repair household, business, and industrial security alarms, sensors, video and sound recording devices, identification systems, protective barriers, and related technologies.

Institutions providing this program

Apprenticeship Training

Department of Labour and Advanced Education 2021 Brunswick Street, PO Box 578

Halifax, NS B3J 2S9

(800) 494-5651

Employment requirements & contacts

Regulations

Alarm and Security Technician

Certificate of Qualification (Voluntary): This job is a designated trade in Nova Scotia. Employers may require certification, however, a certificate is not needed to legally work in this job.

Regulating body:
Nova Scotia Apprenticeship Agency
2021 Brunswick Street, PO Box 578
Halifax, NS B3J 2S9
(800) 494-5651
(902) 424-0717

Contacts

TechNova
202 Brownlow Avenue, Cambridge 1, Suite 308
Dartmouth, NS B3B 1T5
Tel: (902) 463-3236
Fax: (902) 465-7567

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