Social, Community, and Correctional Services Managers

(NOC 0423)

in All Management

This group includes managers who plan, organize, direct, control and evaluate the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.

Job Outlook

Good

Read more

  • Estimate Moderate growth employment change, 2017-2019
  • Estimate 110 openings due to growth and retirements, 2017-2019
  • Estimate Low rate of unemployment in 2016

Compared to: All Management

  • Estimate Decline employment change, 2017-2019
  • Estimate 2775 openings due to growth and retirements, 2017-2019
  • Estimate Low rate of unemployment in 2016

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to grow moderately over the next few years, which will likely provide some additional opportunities for employment. With a large percent of workers being 55 years of age and older, retirements are expected to be a key contributor to employment opportunities over the coming years. Social, Community, and Correctional Services Managers most commonly work full-time hours. Furthermore, the jobs are typically permanent positions.

The median employment income for 72% of Social, Community, and Correctional Services Managers who worked full-time, year-round in 2015 was $52,564. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$17.60

Minimum

$30.29

Median

$41.54

Maximum

Annual Pay

$15,119

Minimum

$45,468

Median

$99,740

Maximum

Compared to: All Management

Hourly Pay

$15.77

Minimum

$34.97

Median

$57.69

Maximum

Annual Pay

$10,632

Minimum

$55,002

Median

$124,014

Maximum

About the job

Nature of work

This group includes managers who plan, organize, direct, control and evaluate the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.

Job duties

Managers in social, community, and correctional services perform some or all of the following duties:

  • Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children's aid and emergency housing services.
  • Manage the operations and activities of social and community centres, correctional facilities and detention centres.
  • Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection.
  • Administer programs of membership organizations such as political parties, labour organizations, business and professional associations.
  • Establish administrative procedures to meet objectives set by board of directors or senior management.
  • Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership.
  • Plan, administer and control budgets for programs, equipment and support services.
  • Represent their respective organizations for the purpose of government liaison and media relations.
  • Participate in policy development by preparing reports and briefs for management committees and working groups.
  • Hire and provide training for professional and non-professional staff.

Sample job titles

  • association director
  • community services director
  • correctional services director
  • group home manager
  • non-governmental organization (NGO) manager
  • prison warden
  • trade association manager
  • women's centre manager
  • young offender services director

Skills

To work in these fields, you need determination, confidence, and good managerial skills. You must have the ability to organize, negotiate, motivate, and communicate. You must be able to work well under pressure and make difficult decisions quickly. Good judgement and leadership skills are essential. You should also be capable of cooperating and collaborating with others.

Job requirements

  • Managers in social, community and correctional services usually require a master's degree in a social science or administrative discipline.

Other considerations

Managers in social, community and correctional services usually and several years of experience in a related occupation, such as a community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker. Managers of associations and membership organizations require extensive experience in a related occupation, trade or industry. Progression to senior management positions in social, community, and correctional services is possible with additional training and experience.

By the numbers

Quick look

700

employed in 2016

89.1%

employed full-time

0.0%

self employed

72.2%
Icons/female Created with Sketch.
27.8%
Icons/male Created with Sketch.
49.6

median age

Compared to: All Management

44,250

employed in 2016

93.3%

employed full-time

18.6%

self employed

40.5%
Icons/female Created with Sketch.
59.5%
Icons/male Created with Sketch.
48.7

median age

Where will I likely work?

49.7%

Halifax

15.9%

Northern

15.2%

Southern

9.9%

Annapolis Valley

9.9%

Cape Breton

Compared to: All NS Occupations

47.0%

Halifax

15.6%

Northern

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

47.9%

Health Care and Social Assistance

19.4%

Other Services

16.7%

Public Administration

3.5%

Educational Services

3.5%

Finance, Insurance, Real Estate & Leasing

What is the age of Employment?

34.8%

35-44

27.5%

45-54

17.4%

55-64

14.5%

25-34

4.3%

65+

Compared to: All Management

31.8%

45-54

23.8%

35-44

22.6%

55-64

13.2%

25-34

6.2%

65+

Top levels of education

40.3%

Bachelor's degree

$64,364 median annual income
22.8%

College certificate or diploma

N/A
12.1%

High school

N/A
10.7%

Doctorate

N/A
6.7%

University certificate or diploma

N/A

Compared to: All Management

27.7%

Bachelor's degree

$66,107 median annual income
23.5%

High school

$37,496 median annual income
20.6%

College certificate or diploma

$45,432 median annual income
9.2%

Master's degree

$81,234 median annual income
7.0%

Trades certificate

$41,701 median annual income

Education & training

Business administration and management - General

This program may be offered at the college, trades, or university level.

This instructional program class comprises any program that generally prepares individuals to plan, organize, direct, and control the functions and processes of a firm or organization. These programs include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.

Institutions providing this program

Maritime Business College - Dartmouth

45 Ochterloney Street, Suite 100

Dartmouth, NS B2Y 2N6

(902) 463-6700

Eastern College - Halifax

6940 Mumford Road, Suite 111

Halifax, NS B3L 0B7

(902) 423-3933

Success College

800 Sackville Drive

Lower Sackville, NS B4E 1R8

(902) 865-8283

Academy of Learning - Halifax

6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre

Halifax, NS B3L 4P1

(902) 455-3395

Acadia University

15 University Avenue

Wolfville, NS B4P 2R6

(902) 542-2201

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Mount Saint Vincent University

166 Bedford Highway

Halifax, NS B3M 2J6

(902) 457-6117

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

St. Francis Xavier University

PO Box 5000

Antigonish, NS B2G 2W5

(902) 867-2219

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Cape Breton University

PO Box 5300 1250 Grand Lake Road

Sydney, NS B1P 6L2

(888) 959-9995

Nova Scotia Community College - Cumberland Campus

PO Box 550, 1 Main Street

Springhill, NS B0M 1X0

(902) 597-3737

Nova Scotia Community College - Burridge Campus

372 Pleasant Street

Yarmouth, NS B5A 2L2

(902) 742-3501

Nova Scotia Community College - Kingstec Campus

236 Belcher Street

Kentville, NS B4N 0A6

(902) 678-7341

Nova Scotia Community College - Lunenburg Campus

75 High Street

Bridgewater, NS B4V 1V8

(902) 543-4608

Nova Scotia Community College - Pictou Campus & School of Fisheries

PO Box 820, 39 Acadia Avenue

Stellarton, NS B0K 1S0

(902) 752-2002

Nova Scotia Community College - Strait Area Campus & Nautical Institute

226 Reeves Street

Port Hawkesbury, NS B9A 2A2

(902) 625-2380

Nova Scotia Community College - Marconi Campus

PO Box 1042, 1240 Grand Lake Road

Sydney, NS B1P 6J7

(902) 563-2450

Nova Scotia Community College - Truro Campus

36 Arthur Street

Truro, NS B2N 1X5

(902) 893-5385

Nova Scotia Community College - Waterfront Campus & Aviation Institute

80 Mawiomi Place

Dartmouth, NS B2Y 0A5

(902) 491-1100

Nova Scotia Community College - Online Learning

Unit 37, 115 Chain Lake Drive

Halifax, NS B3S 1B3

(877) 491-6774

Business administration, management and operations - Other

This program may be offered at the college, trades, or university level.

This instructional program class comprises any program not listed above that relates to Business Administration, Management and Operations.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Criminology

This program is typically offered at the college or university level.

This instructional program class comprises any program that focuses on the systematic study of crime as a sociopathological phenomenon, the behaviour of criminals, and the social institutions evolved to respond to crime. These programs include courses in the theory of crime, psychological and social bases of criminal behaviour, social value systems and the theory of punishment, criminal law and criminal justice systems, penology, rehabilitation and recidivism, studies of specific types of crime, social attitudes and policy, and applications to specific issues in law enforcement administration and policy.

Institutions providing this program

Eastern College - Halifax

6940 Mumford Road, Suite 111

Halifax, NS B3L 0B7

(902) 423-3933

Saint Mary's University

923 Robie Street

Halifax, NS B3H 3C3

(902) 420-5400

Family and community services

This program may be offered at the college, trades, or university level.

This instructional program class comprises any program that focuses on the development and implementation of public, private, and voluntary support services for individuals, families, and localities and that prepares individuals to function in a variety of occupations promoting family life, and family/community development. These programs include courses in family systems, human development, social services, community social and economic development, social policy, voluntary sector activities, and outreach and community education.

Institutions providing this program

Academy of Learning - Halifax

6960 Mumford Road, Suite 155-1st Floor Mumford Professional Centre

Halifax, NS B3L 4P1

(902) 455-3395

Social sciences - General

This program is typically offered at the college or university level.

This instructional program class comprises any program that focuses on the general study of human social behaviour and social institutions using any of the methodologies common to the social sciences and/or history, or an undifferentiated program of study in the social sciences.

There are no schools in Nova Scotia offering this program.

Social work - General

This program is typically offered at the college or university level.

This instructional program class comprises any program that prepares individuals for the professional practice of social welfare administration and counselling, and that focuses on the study of organized means of providing basic support services for vulnerable individuals and groups. These programs include courses in social welfare policy; case work planning; social counselling and intervention strategies; administrative procedures and regulations; and specific applications in areas such as child welfare and family services, probation, employment services, and disability counselling.

Institutions providing this program

Dalhousie University

Office of the Registrar

Halifax, NS B3H 4R2

(902) 494-2450

Universite Sainte-Anne

Siège Social: 1695, Route 1

Pointe-de-l'Église, NS B0W 1M0

(902) 769-2114

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Canadian Institute of Management - Maritimes
PO Box 463
Port Williams, NS B0P 1T0
Tel: (902) 670-0746 

Additional resources

There are no additional resources for this occupation.

Job postings

Community Food Coordinator – Cumberland County

Community Food Coordinator – Cumberland County

Manager, Facilities, Security and OHS

Coordinator, Volunteer Engagement

Research and Stat Officer 3

Manager, Regional Service Delivery

Manager, Regional Service Delivery

Case Manager Long Term Disability - Halifax

View all job postings