Social, Community, and Correctional Services Managers

(NOC 0423)

in All Management

This group includes managers who oversee the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.

Job Outlook

Good

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  • Estimate Stable employment change, 2019-2021
  • Estimate 65 openings due to growth and retirements, 2018-2020
  • Estimate Low rate of unemployment in 2019

Compared to: All Management

  • Estimate -245 employment change, 2019-2021
  • Estimate 3210 openings due to growth and retirements, 2018-2020
  • Estimate rate of unemployment not available for these occupation.

The employment outlook over the next few years for this occupational group is “good”, which indicates the chances of a qualified individual finding work is better than average when compared to other occupations in Nova Scotia. This is a moderate sized occupation in Nova Scotia so some job opportunities may occur through turnover. The number employed in this occupation is expected to remain largely the same over the next few years. With a moderate percent of workers being 55 years of age and older, retirements are expected to contribute somewhat to employment opportunities over the coming years. Social, Community, and Correctional Services Managers most commonly work full-time hours.

The median employment income for 71% of Social, Community, and Correctional Services Managers who worked full-time, year-round in 2015 was $52,564. Across all occupations in Nova Scotia, 59% of those who worked full-time year round had a median employment income of $43,600.
(Source: 2016 Census)

Hourly Pay

$17.94

Minimum

$26.00

Median

$50.00

Maximum

Annual Pay

$15,119

Minimum

$45,468

Median

$99,740

Maximum

Compared to: All Management

Hourly Pay

$16.70

Minimum

$45.17

Median

$58.17

Maximum

Annual Pay

$10,632

Minimum

$55,002

Median

$124,014

Maximum

About the job

Nature of work

This group includes managers who oversee the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations.

Job duties

Managers in social, community, and correctional services:

  • Oversee the delivery of social and community service programs like income maintenance, children's aid and emergency housing services.
  • Manage the operations and activities of social and community centres, correctional facilities and detention centres.
  • Manage the programs of non-governmental organizations involved with social issues like health care, human rights, consumer protection, international development and environmental protection.
  • Manage programs of membership organizations like political parties, labour organizations, business and professional associations.
  • Create procedures to meet goals set by board of directors or senior management.
  • Direct and advise staff delivering services and programs to the general public and to the organization or association membership.
  • Manage budgets for programs, equipment and support services.
  • Represent their organizations in meetings with government and media relations.
  • Participate in policy development by preparing reports and briefs for management committees and working groups.
  • Hire and provide training for staff.

Sample job titles

  • association director
  • community services director
  • correctional services director
  • group home manager
  • non-governmental organization (NGO) manager
  • prison warden
  • trade association manager
  • women's centre manager
  • young offender services director

Skills

You need determination, confidence, and good managerial skills. You must have the ability to organize, negotiate, motivate, and communicate. You must be able to work well under pressure and make difficult decisions quickly. Good judgement and leadership skills are essential. You should also be capable of cooperating and collaborating with others.

Job requirements

  • Managers in social, community and correctional services usually need a master's degree in a social science or administrative discipline.

Other considerations

Managers in social, community and correctional services usually need several years of experience in a related job like community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker. Managers of associations and membership organizations need several years of experience in a related job, trade or industry. Movement to senior management positions in social, community, and correctional services is possible with additional training and experience.

By the numbers

Quick look

755

employed in 2016

87.4%

employed full-time

0.0%

self employed

72.8%
Icons/female Created with Sketch.
27.2%
Icons/male Created with Sketch.
49.6

median age

Compared to: All Management

44,250

employed in 2016

91.2%

employed full-time

18.9%

self employed

40.5%
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59.5%
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48.7

median age

Where will I likely work?

49.3%

Halifax

15.8%

North Shore

15.1%

Southern

9.9%

Cape Breton

9.9%

Annapolis Valley

Compared to: All NS Occupations

47.0%

Halifax

15.6%

North Shore

12.9%

Annapolis Valley

12.7%

Cape Breton

11.8%

Southern

Top Industries of Employment

49.3%

Health care and social assistance

20.0%

Other services (except public administration)

17.1%

Public administration

3.6%

Finance and insurance

3.6%

Educational services

What is the age of Employment?

36.0%

45-54

25.0%

35-44

22.0%

55-64

9.0%

25-34

7.0%

65+

1.0%

15-24

Compared to: All Management

30.7%

45-54

23.1%

35-44

21.7%

55-64

14.0%

25-34

7.8%

65+

Top levels of education

39.7%

Bachelor

$48,584 median annual income
23.2%

College Diploma

$36,866 median annual income
11.9%

High school

$41,268 median annual income
10.6%

Master

$61,851 median annual income
6.6%

Diploma Below Bachelor

$49,111 median annual income

Compared to: All Management

27.2%

Bachelor

$71,875 median annual income
23.8%

High school

$42,294 median annual income
20.4%

College Diploma

$50,256 median annual income
9.1%

Master

$93,261 median annual income
7.2%

Apprenticeship

$44,396 median annual income

Education & training

Business Administration and Management

College, Trades, or University Program

These programs prepare students to plan, organize, direct, and control the functions and processes of a firm or organization. They include courses in management theory, human resources management and behaviour, accounting and other quantitative methods, purchasing and logistics, organization and production, marketing, and business decision-making.

Institutions providing this program

Maritime Business College

Lower Sackville, NS

Academy of Learning Career College - Halifax

Halifax, NS

Acadia University

Wolfville, NS

Dalhousie University

Halifax, NS

Mount Saint Vincent University

Halifax, NS

Universite Sainte-Anne

Pointe-de-l'Église, NS

St. Francis Xavier University

Antigonish, NS

Saint Mary's University

Halifax, NS

Cape Breton University

Sydney, NS

Dalhousie University Faculty of Agriculture

Truro, NS

Nova Scotia Community College - Annapolis Valley Campus

Middleton, NS

Nova Scotia Community College - Cumberland Campus

Springhill, NS

Nova Scotia Community College - Burridge Campus

Yarmouth, NS

Nova Scotia Community College - Kingstec Campus

Kentville, NS

Nova Scotia Community College - Lunenburg Campus

Bridgewater, NS

Nova Scotia Community College - Pictou Campus & School of Fisheries

Stellarton, NS

Nova Scotia Community College - Strait Area Campus & Nautical Institute

Port Hawkesbury, NS

Nova Scotia Community College - Marconi Campus

Sydney, NS

Nova Scotia Community College - Truro Campus

Truro, NS

Nova Scotia Community College - Ivany Campus

Dartmouth, NS

Nova Scotia Community College - Online Learning

Various, NS

Criminology

College or University Program

These programs focus on the systematic study of crime as a sociopathological phenomenon, the behaviour of criminals, and the social institutions evolved to respond to crime. They include courses in the theory of crime, psychological and social bases of criminal behaviour, social value systems and the theory of punishment, criminal law and criminal justice systems, penology, rehabilitation and recidivism, studies of specific types of crime, social attitudes and policy, and applications to specific issues in law enforcement administration and policy.

Institutions providing this program

Eastern College - Halifax

Halifax, NS

Saint Mary's University

Halifax, NS

Family and Community Services

College, Trades, or University Program

These programs focus on the development and implementation of public, private, and voluntary support services for individuals, families, and localities and that prepares individuals to function in a variety of occupations promoting family life, and family/community development. They include courses in family systems, human development, social services, community social and economic development, social policy, voluntary sector activities, and outreach and community education.

Institutions providing this program

Academy of Learning Career College - Halifax

Halifax, NS

Acadia University

Wolfville, NS

Intercultural/Multicultural and Diversity Studies

College or University Program

These programs focus on the dynamic social relations between and among majority and minority groups and different minority groups, and ways to promote mutual tolerance, inter-group cooperation, and the leadership and management of diverse groups and diversity issues in family, educational, recreational, and work settings. They include courses in ethnic and cultural studies, group psychology, sociology, anthropology, conflict resolution, human services and resources, and applications to various functional environments.

Institutions providing this program

Dalhousie University

Halifax, NS

Saint Mary's University

Halifax, NS

Social Work

College or University Program

These programs prepare students for the professional practice of social welfare administration and counselling, and focus on the study of organized means of providing basic support services for vulnerable individuals and groups. They include courses in social welfare policy, case work planning, social counselling and intervention strategies, administrative procedures and regulations, and specific applications in areas like child welfare and family services, probation, employment services, and disability counselling.

Institutions providing this program

Dalhousie University

Halifax, NS

Universite Sainte-Anne

Pointe-de-l'Église, NS

Employment requirements & contacts

No regulating bodies were found under this occupation profile

Contacts

Canadian Institute of Management - Maritimes
Various, NS
Association of Black Social Workers
Dartmouth, NS

Additional resources

There are no additional resources for this occupation.